Important announcement
If any bags get lost in the mail, unlikely as they all got here ok and none were eaten by the PO gremlins, however:
In the case of the express satchels, the 'sender' slip should have been detached and kept by you, even though I'm theoretically the 'sender', and if the goods don't arrive then Aus post have a unique key to search for it. About half of the buyers kept the slip for themselves. good. However the other half did not and the PO stuck them on a card and gave them back to me today.
Of course many of us have never used these bags before and didn't know the protocol. Im just as guilty myself when using this product now and again. As the lassie at the PO says, if one of the bags on this card goes astray they could trace it but it will take some poor old PO employee to go through every number on the card to double check. She said next time to print out a list and for ME (or whoever does the job) to stick the slips next to each person. Next buy we'll nail it down and it should be very simple, just didn't occur to us as we were inventing this first exercise as it unfolded.
So if your stock does get eaten by gremlins it may take a wee while to resolve the issue. Just thought I'd point out the situation.
Cheers
:icon_cheers:
edit: based on the performance of Aus Post so far in this exercise I think losses would be most unlikely. In many ways they are a dinosaur but they are a pretty good dinosaur :lol:
If any bags get lost in the mail, unlikely as they all got here ok and none were eaten by the PO gremlins, however:
In the case of the express satchels, the 'sender' slip should have been detached and kept by you, even though I'm theoretically the 'sender', and if the goods don't arrive then Aus post have a unique key to search for it. About half of the buyers kept the slip for themselves. good. However the other half did not and the PO stuck them on a card and gave them back to me today.
Of course many of us have never used these bags before and didn't know the protocol. Im just as guilty myself when using this product now and again. As the lassie at the PO says, if one of the bags on this card goes astray they could trace it but it will take some poor old PO employee to go through every number on the card to double check. She said next time to print out a list and for ME (or whoever does the job) to stick the slips next to each person. Next buy we'll nail it down and it should be very simple, just didn't occur to us as we were inventing this first exercise as it unfolded.
So if your stock does get eaten by gremlins it may take a wee while to resolve the issue. Just thought I'd point out the situation.
Cheers
:icon_cheers:
edit: based on the performance of Aus Post so far in this exercise I think losses would be most unlikely. In many ways they are a dinosaur but they are a pretty good dinosaur :lol:
I'm sure you will be right.
