I get it.. seems suss. I don't really understand the response or if it was explained properly. But does anyone believe reviews of products published on the suppliers own page anyway? Not me.. If I was looking i'd always find an independent site or come looking here or alternate forums / groups etc.@kegland
The fact that your website is bringing reviews from other sellers' websites is quite concerning to me, what's even more concerning, as well as leaving a very stale taste in my mouth, much like an unbalanced bitter oxygenated beer! is your response trying to justify it, like there is nothing wrong with it, and its the customer's fault in the first place for not reviewing products? Being a previous customer I actually feel violated, much like being robbed! After the embracing way, the new website was published and handled how in the hell did you not hire an actual SEO expert, instead of hiring a cheap SEO self-proclaimed expert? I can only assume this so-called expert you hired had reviews on his page that had been stolen from an actual SEO expert!
There is a website where you can copy & paste the URL for a product you are looking at and it will analyse and re-assess the score of the product based on fake accounts etc. etc. because dodgy reviews are rife.
I think either ensure all reviews are genuine or just remove them all together because I don't trust them anyway!