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KegLand Questions and Answers

Discussion in 'Gear and Equipment' started by KegLand-com-au, 26/4/18.

 

  1. fdsaasdf

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    Posted 9/12/18
    Thanks for mentioning this. I only counted 94g in my Centennial bag.
     
    Schikitar likes this.
  2. joell

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    Posted 9/12/18
    Have you checked your balance to ensure it is reading accurately? I would pressume a business using balances for their commercial purposes would have their balances NATA calibrated.
     
  3. fdsaasdf

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    Posted 9/12/18
    My scales aren't NATA calibrated but the bags I get from hoppy days never weigh less than what they are labelled.
     
  4. Outback

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    Posted 9/12/18
    Anyone I know that re-packs stuff is anally paranoid not to weigh out less than what the packet weight says. They say the butt whooping isn't worth it if they get caught out, even by accident. Plus it's a customer relation thing and the mark up covers it in the end.
     
  5. Meddo

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    Posted 10/12/18
  6. AlexB

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    Posted 10/12/18
    I think the idea is that you buy the camlock fittings separately.
     
  7. Tugsynz

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    Posted 11/12/18
    3 weeks till Christmas....... Fermentasaurus Gen 2.... Santa I have been a really good boy this year.....
     
  8. Crakkers

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    Posted 11/12/18
    Perhaps you've been a good boy, but your maths could do with some work.
     
  9. donald_trub

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    Posted 11/12/18
    The wife is waiting with the credit card in hand...
     
  10. Schikitar

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    Posted 11/12/18
    Maybe the boat from China sunk and the crew had to use the Fermentasaurusesssess as flotation devices..? Anyway else got any theories?
     
    Outback likes this.
  11. Paulos

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    Posted 11/12/18
    Any plans to stock a range of empty glass bottles?
     
  12. Twent

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    Posted 11/12/18
    What sort of bottles are you after? I have 180 maybe more waiting for a good home. Send me a private message if your interested. I like in Altona North.
     
  13. Meddo

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    Posted 11/12/18
    Yeah, the point I was making though was to release a version without any threads at all on the wort line - either with a straight tube for clamping hose to or welded tri-clamp flanges. Threaded fittings are unsanitary and should be avoided where possible in brewing, especially cold-side (the outlet of the chiller).
     
    sp0rk and Engibeer like this.
  14. KegLand-com-au

    www.KegLand.com.au - A Land of Stainless Steel AHB Sponsor

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    Posted 12/12/18
    These ranges are taken off the specificatoin sheet from the hop suppliers. We would like to have a tighter range but it's simply what the growers supply.

    Anyone who thinks that get a crop that arrives to you with no variation is simply not publishing the facts correctly.
     
    peteru likes this.
  15. KegLand-com-au

    www.KegLand.com.au - A Land of Stainless Steel AHB Sponsor

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    Posted 12/12/18
    Yes we would also agree that running out of stock all the time is pretty annoying. Most businesses like ours plan inventory on historical sales. this can be difficult for us in particular as we dont even have 1 year of sales results yet. We also have quite a lot of new products that have never even been sold before so these products in particular are very hard to predict what inventory we need to carry.

    In addition to these factors we have also seen high levels of growth. You can see this graph here:

    https://trends.google.com/trends/explore?geo=AU&q=kegland

    Obviously this graph doesn't show sales volumes but as you can imagine sales, required inventory have increased much faster than we would have expected for a company that has only just begun. So with these factors combined it has resulted in us selling out of stock more frequently than we would have liked. The only thing I can say is we are doing everything we can to increase our capacity, take on more staff, we have moved into larger warehouse and we most certainly are bringing in much more stock every month.
     
  16. KegLand-com-au

    www.KegLand.com.au - A Land of Stainless Steel AHB Sponsor

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    Posted 12/12/18
    Trust me, the wait is well worth it. We have done a lot of work on this new fermenter and I am sure you will love it when it arrives. I totally understand the frustration you have as it's become a product that has taken much longer to get the stock in. With that said we can absolutely assure you that the stock will be arriving very soon so you wont have to imagine much longer.

    Just like the BrewZilla 65L took longer than expected the Fermentasaurus 2 has also taken longer than expected but it will be finished soon. All good things come to those who wait.
     
  17. KegLand-com-au

    www.KegLand.com.au - A Land of Stainless Steel AHB Sponsor

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    Posted 12/12/18

    Thanks for that Mat. We have not decided on the volume yet as these cans can be produced in sizes from 375 up to 500ml. We did ask you guys about this and most likely we will get the 500ml cans but we have not got this shipment confirmed yet as the new canning machines are still being developed. The new canning machines will probably be released in Jan or Feb 2019.
     
  18. KegLand-com-au

    www.KegLand.com.au - A Land of Stainless Steel AHB Sponsor

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    Posted 12/12/18
    To be honest I have not specifially tried it on the regulator bodies yet. Our regulators such as our new MK4 Model have the MFL thread (same as the ball lock disconnect). So most people would just use this fitting:
    https://www.kegland.com.au/duotight-8mm-x-ffl-to-fit-mfl-disconnects-7-16-20unf-1-4-sae.html

    So I would probably suggest that this is the best option for push in on the regulator body.

    If you did want to put that push in fitting into the body of the regulator though that would work. The regulator body has a white nylon seal at the bottom of the female thread. The duotight fitting also has an o-ring as pointed out. I am not 100% sure which would compress and seal first but if you do it up one of these two seals will engage first and with enough seal compression it should seal without too much torque.
     
  19. KegLand-com-au

    www.KegLand.com.au - A Land of Stainless Steel AHB Sponsor

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    Posted 12/12/18
    If that is the case just send us a photo and I would say the most likely outcome will be that the unit gets replaced. Our return policy is:

    If a product is found to be faulty then we will:
    1. Offer you partial refund to keep the product as is and you might repair it yourself.
    2. We offer a full refund when the item is returned to us. (if you had the item sent to you we would generally pay the return postage cost).
    3. Offer to repair onsite (this is generally only if the item is large). IE a 2000L fermenter or something.
    4. We will bring the unit back to us and replace with another unit.

    So if it's a pin hole leak you would have several optoins to rectify the issue but the first step is send us some photos of videos and we will get this process underway.
     
    Jimmi likes this.
  20. KegLand-com-au

    www.KegLand.com.au - A Land of Stainless Steel AHB Sponsor

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    Posted 12/12/18
    thanks for letting us know. We will look into that. At the moment we have a semi-automatic weighing machine. The machine is generally pretty good but due to variations in the process we sell the product with packing tolerance of +/- 10%. I think if we upgrade our machinery we might be able to decrease the tolerance to +/- 5% in future. Thanks for brining this to our attention though. It's an area we could improve on.
     

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