KegLand Questions and Answers

[Crakkers]

Mine looks exactly the same

That's how mine looked when they arrived too.
It didn't take much to bend them straight, but it shouldn't really be necessary.

 

[Grmblz]

It could also be that they choose not to implement a pre-purchase feature, rather than are unable to. Imagine all the whiners on this thread if items were perpetually Out Of Stock because all incoming stock was pre-purchased before it even hit the shelves?

Too true, but as Null pointed out it would enable them to re-order more quickly thus cutting down the waiting time, as for that sub group of whingers and knockers, let em pay "air freight"

 

[Schikitar]

@KegLand-com-au - do carry any immersion chillers (that I otherwise can't seem to find on your website)? I can see a counterflow chiller for the Robobrew but I'm looking for an immersion chiller for my 40L Crown Urn..

 

[EmptyB]

Too true, but as Null pointed out it would enable them to re-order more quickly thus cutting down the waiting time, as for that sub group of whingers and knockers, let em pay "air freight"

There may well be supply delays on the factory end as well, KL may have a limit on the amount of stock they're able to order. Wouldn't surprise me considering they've not been in business long.

 

[Crakkers]

@KegLand-com-au - do carry any immersion chillers (that I otherwise can't seem to find on your website)? I can see a counterflow chiller for the Robobrew but I'm looking for an immersion chiller for my 40L Crown Urn..

You mean this?

https://www.kegland.com.au/stainless-steel-immersion-ice-bucket-chiller.html

Out of stock at the moment unfortunately.

 

[Grmblz]

There may well be supply delays on the factory end as well, KL may have a limit on the amount of stock they're able to order. Wouldn't surprise me considering they've not been in business long.

Yep good point, time will tell I suppose

 

[laxation]

It could also be that they choose not to implement a pre-purchase feature, rather than are unable to. Imagine all the whiners on this thread if items were perpetually Out Of Stock because all incoming stock was pre-purchased before it even hit the shelves?

People don't seem to mind how Kogan does it - as long as its very clear up front it's a good way to do it (and thats assuming it's simple enough to do back-end - which it might not be)

 

[KegLand-com-au]

Well may i suggest that you hold onto it until the smell disappears, because if we had smellovision no one would even touch it.

Is there no common sense there or is it all about the dollars.

Yes that is absolutely what we plan to do. Now that we are in a larger warehouse we will be order this hosing in larger batch sizes and holding stock in rotation here. This will significantly helpt the situation. So we will have serveral months rotation.

At the moment our company is only about 220days old so pretty much everything we have is quite new including the silicon hose.

 

[KegLand-com-au]

Hi @KegLand-com-au, I have one of your Fresh Wort Kits (Summer Ale) sitting in my cupboard ready to be brewed this weekend. However if I wanted to save it for a party in October and brew then would it hold fine? Or is it the earlier the better?

Cheers,

According to Grain and Grape who make this fresh wort kit they can last easily for more than 12 months without any noticeable effect on flavour or aroma.

So yes the fresh wort kit should be perfectly fine for severa months.

 

[KegLand-com-au]

@KegLand-com-au Hi Kee my order arrived promptly thank you (yes I had to wait till you had stock see comment at end) but unfortunately I have to agree with RRising re: QA on the RB's, all the screens were bent quite badly, the stick on cover for the control panel was skewed by 11mm, the grinding on the malt pipe lifting handle looked like the work of a first year apprentice and the gauge of steel is "adequate".
OK here's the rub, I paid $399! for a system that WORKS, not $1200, not $2000 plus, just $399 for that I thank you, it took me 2 mins to peal off the sticker and put it back on correctly, the screens are now sort of flat will see how that works in practice, the handle at the end of the day is just that "a handle" and the gauge of steel? well if I'd paid $2000 I wouldn't be happy, but I didn't so it's a fair deal, it just looks like some small manufacturer got a big order and they just slapped it all together and threw it all in a box without any care, very sad that an extra 10 mins per unit would have made a world of difference to the end product.
To those here that whinge about "out of stock" a word if I may. I wanted 2 things (sort of) an RB and a 6kg gas, not wanting to pay double freight I waited until the RB's came and they did, and yep the gas was then out of stock, so I waited again (fingers crossed) I got both (plus a few bits) eventually for $30 freight, we live in an age of NOW! but it's false, it's only NOW! if it's electronic, no-one can deliver 30kg's through your smart phone, tablet, laptop, sure people can airfreight and have it in 5 days (do you really want to pay for that?)
You would think that Toyota (massive storage ability, unlimited funds, global reach) would have the bit you need sitting on a shelf near you (they don't!) they operate JIT (just in time) where computers predict what parts will be needed where and when, and if you are unlucky enough for your $150,000 Landcruiser to suffer an "unexpected" failure you will have to wait for the part to be shipped from Japan (yes they will air freight it lol)
My point is this: this tiny company with limited funds and limited storage is trying to supply a service at minimal cost to it's customers and should be applauded, if this means we don't get it NOW! well my friends there are at least a half dozen other suppliers that will supply it now, just be prepared for the "air freight" Cheers G

ps, just ordered new taps and stuff, and yep some bits are out of stock, oh well "shrugs"

Thanks for your support. We are definitely working hard to increase inventory levels. Also the new Springvale warehouse is quite a bit larger at 12-18 Lascelles st so this will enable us to hold signficiantly more stock. With that said we are very quickly taking on new customers so we still keep selling out of stuff.

Also with regards to new products like these sodastream cylinder filling adaptors:
https://www.kegland.com.au/sodastream-cylinder-filling-adapter-filling-station-with-bleed-valve.html

With these new products we are often not sure how well they will sell so we only manufacture a small batch and then get feedback from our customers before we order again. With that said if it goes well they can sometimes sell out in under 1 week. Then to get more manufactured and shipped to us it can take a further 2 months for this to happen. So planning inventory on products that we dont have sales data on is quite difficult but every day we exist the situation gets better. Today is the 217th day that we have been in business and every day we opperate we get significantly more data and can make better inventory planning decisions.

 

[Nullnvoid]

Hi Null, yep I agree with you completely and to be honest it's been a mystery to me why they haven't implemented such functionality as technically it's not hard to do, possibly a funding issue (but they could require pre-payment to get around that) or a staffing issue? web admin can be expensive, who knows what the reason is, and it would be unreasonable of us to expect KL to explain their business decisions, after all we aren't shareholders in the company (although I would like to be lol). My feeling is that as the company matures and they gain market share they will offer such a service along with the inevitable rise in prices "sad face", but in the meantime I'm getting everything that previously was just too costly and couldn't be justified to the minister for finance and warfare, or was a "cor I'd like one of those" and upgrading my existing stock. As frustrating as it may be, make hay while the sun shines brewers, cos winter will come eventually. Cheers G

Agree 100%. And I'm not really complaining because as I have said on another place on the internet, Keg-land have opened up my ability to get things because I have considerable cost restraints!

I have received nothing but excellent customer service and the product is equal to the other places and far cheaper!

 

[Nullnvoid]

With these new products we are often not sure how well they will sell so we only manufacture a small batch and then get feedback from our customers before we order again. With that said if it goes well they can sometimes sell out in under 1 week. Then to get more manufactured and shipped to us it can take a further 2 months for this to happen. So planning inventory on products that we dont have sales data on is quite difficult but every day we exist the situation gets better. Today is the 217th day that we have been in business and every day we opperate we get significantly more data and can make better inventory planning decisions.

Thanks for explaining. That makes sense

 

[Schikitar]

You mean this?

https://www.kegland.com.au/stainless-steel-immersion-ice-bucket-chiller.html

Out of stock at the moment unfortunately.

Thanks but that's not what I'm after, I want something I actually lower into the kettle/wort, specifically that fits my 40L Crown urn..

 

[Crakkers]

Thanks but that's not what I'm after, I want something I actually lower into the kettle/wort, specifically that fits my 40L Crown urn..

You can put that one straight in the kettle - it's designed to fit in the 35 litre Robobrew, so would be pretty much the same in your 40 litre urn.
In the Robobrew it sits about 2" above the false botton, but you could always straighten out the bends a bit if you needed it to go deeper.
I already had a copper immersion chiller before I got the one that came with the Robobrew, so now I immerse one on the wort and use the other as a pre-chiller in an ice slurry when the tap water temperature becomes ineffective - just connect them in series.

Edit: After reading the instructions on the Kegland website, I can see why you thought that chiller wouldn't be suitable.
They only mention the less common way to use it, which is to run the wort through the chiller which is sitting in a bucket of ice. The 'normal' way to to use it is by immersing the chiller in your kettle and running cold water through it.

 

[enoch]

It could also be that they choose not to implement a pre-purchase feature, rather than are unable to. Imagine all the whiners on this thread if items were perpetually Out Of Stock because all incoming stock was pre-purchased before it even hit the shelves?

As opposed to the whiners like me that, when they get a notification, find the stock is gone before they can order?

 

[Ronwales]

That's how mine looked when they arrived too.
It didn't take much to bend them straight, but it shouldn't really be necessary.

I've got to admit though for the price its a fantastic set up! I brewed side by side with my mate who owns a grainfather, they both are almost the same in performance. Except the sparge took a bit longer with the double mesh.

 

[EmptyB]

As opposed to the whiners like me that, when they get a notification, find the stock is gone before they can order?

That's right.

Scenarios like yours would only increase if people could prepurchase.

 

[KegLand-com-au]

You can put that one straight in the kettle - it's designed to fit in the 35 litre Robobrew, so would be pretty much the same in your 40 litre urn.
In the Robobrew it sits about 2" above the false botton, but you could always straighten out the bends a bit if you needed it to go deeper.
I already had a copper immersion chiller before I got the one that came with the Robobrew, so now I immerse one on the wort and use the other as a pre-chiller in an ice slurry when the tap water temperature becomes ineffective - just connect them in series.

Edit: After reading the instructions on the Kegland website, I can see why you thought that chiller wouldn't be suitable.
They only mention the less common way to use it, which is to run the wort through the chiller which is sitting in a bucket of ice. The 'normal' way to to use it is by immersing the chiller in your kettle and running cold water through it.

Thanks for letting us know about this. We have just updated the website so it describes both methods:
https://www.kegland.com.au/stainless-steel-immersion-ice-bucket-chiller.html

Thanks for letting us know.

 

[Schikitar]

After reading the instructions on the Kegland website, I can see why you thought that chiller wouldn't be suitable.

Yeah, that's exactly what I did but also I felt that maybe the overall height/diameter (410mm high x 190mm wide) seemed a little small for my urn (585mm high x 340mm wide), maybe it would be alright??

EDIT: Also @KegLand-com-au - I notice that on the compression fitting page you have text that reads it will link off to camlock fittings but there's no hyperlink (last word in the description) - https://www.kegland.com.au/12-7mm-compression-fitting-to-1-2inch-bsp.html

 

[Grmblz]

Yeah, that's exactly what I did but also I felt that maybe the overall height/diameter (410mm high x 190mm wide) seemed a little small for my urn (585mm high x 340mm wide), maybe it would be alright??

EDIT: Also @KegLand-com-au - I notice that on the compression fitting page you have text that reads it will link off to camlock fittings but there's no hyperlink (last word in the description) - https://www.kegland.com.au/12-7mm-compression-fitting-to-1-2inch-bsp.html

This what you're looking for? https://www.kegland.com.au/catalogsearch/result/?q=camlock their search function works a treat

 

[Schikitar]

This what you're looking for? https://www.kegland.com.au/catalogsearch/result/?q=camlock their search function works a treat

Yeah, I found them easily enough but just think if you're going to allude to a hyperlink then it should probably deliver.

I still can't quite can't work out what is needed to attach a garden hose to the aforementioned chiller.. perhaps a 'fittings bundle' would be ideal to sell with the chiller?

 

[Grmblz]

Yeah, I found them easily enough but just think if you're going to allude to a hyperlink then it should probably deliver.

I still can't quite can't work out what is needed to attach a garden hose to the aforementioned chiller.. perhaps a 'fittings bundle' would be ideal to sell with the chiller?

Yes I think a bundle would be a great idea and a time saver, especially with a link. This goes onto your compression fitting https://www.kegland.com.au/ss-camlock-type-d-female-x-1-2inch-bsp-female.html and this goes into your garden hose with a jubilee clip to secure it https://www.kegland.com.au/ss-camlock-type-e-male-x-13mm-barb.html you'll need two of each, alternatively this for the compression fitting https://www.kegland.com.au/ss-camlock-type-a-male-x-1-2inch-bsp-female-603.html and this for the hose https://www.kegland.com.au/ss-camlock-type-c-female-x-13mm-barb.html just depends where you want the "bulk" on the chiller or the hose, the female fittings are quite bulky compared to the males (just had a thought about that, nah not going there lol) While we're on the subject @KegLand-com-au please put this https://www.kegland.com.au/stainless-mfl-tap-shank-adaptor.html under adapters, can't search for something if you're not sure what it's called, took me ages to find it. Cheers G

 

[brisie]

8L Mini keg came the other day looks great I haven't used it yet and I don't want to put a FC tap on it so I bought a bronco.
Any idea when the Ball lock liquid connects with FC will arrive this year as mentioned in the video???

I took the off cut of silicon and strapped a 2.5mm cable tie on and chocked it tight with 2 pair of pliers just blowing in it feels like the same resistance as blowing into 4mm ID 2 meter long pipe so maybe this might be a cheap fix if it ends up working.


.

 

[Beir Hearder]

Um, the owners of the LHBS that mashmaniac bought the KL products from.

No who are the owners of Kegland?

 

[Nullnvoid]

No who are the owners of Kegland?

Does it matter? Who is Beir Hearder?

 

[FarsideOfCrazy]

I hit the 'ignore' button on that troll a couple of weeks ago

 

[RRising]

Well... thanks to Aus post, that is my weekend brew ruined, 2 days in a row now my package of a grain mill and some silicone tubing has been "logged for delivery today" and as of yet nothing.

My local homebrew shop doesn't sell milled grain and their packs are ridiculously expensive.

Edit... Weekend un-ruined, Auspost was just 2 hours later than normal.

 

[KegLand-com-au]

Yeah, that's exactly what I did but also I felt that maybe the overall height/diameter (410mm high x 190mm wide) seemed a little small for my urn (585mm high x 340mm wide), maybe it would be alright??

EDIT: Also @KegLand-com-au - I notice that on the compression fitting page you have text that reads it will link off to camlock fittings but there's no hyperlink (last word in the description) - https://www.kegland.com.au/12-7mm-compression-fitting-to-1-2inch-bsp.html

We do have larger immersion chillers that will arrive in stock in about 6-7 weeks so perhaps if you want a larger immersion chiller you should wait a bit longer.

Thanks for letting us know about the broken link. Just fixed that up. So now it links to this camlock fitting:
https://www.kegland.com.au/ss-camlock-type-a-male-x-1-2inch-bsp-female-603.html

 

[KegLand-com-au]

Yeah, I found them easily enough but just think if you're going to allude to a hyperlink then it should probably deliver.

I still can't quite can't work out what is needed to attach a garden hose to the aforementioned chiller.. perhaps a 'fittings bundle' would be ideal to sell with the chiller?

That's a fair call. I will talk to the other guys about this and we will look at getting a bundle together.

Generally speaking most people would use the femable camlock fitting on your hoses like this fitting:
https://www.kegland.com.au/ss-camlock-type-c-female-x-13mm-barb.html
So this size fitting would normally what you would put on the end of your garden hose. Then secure with these 20.5mm stepless clamps:
https://www.kegland.com.au/x20-ss-line-clamp-suits-18-20mm-od-line.html

To be honest I hate conventional garden hose disconnects and I have swapped all my garden hose fittings to camlock fittings that just do not leak like garden hose fittings. So even the stuff to water the lawn is camlock now. If you want to convert other garden hose fittings to camlock you normally need one of these:
https://www.kegland.com.au/stainless-reducing-bush-1-2inch-x-1-4inch-908.html
and one of these:
https://www.kegland.com.au/ss-camlock-type-f-male-x-1-2inch-bsp-male.html

Unfortunately a couple of these parts have sold out but we have more on the way.

 

[Nullnvoid]

That's a fair call. I will talk to the other guys about this and we will look at getting a bundle together.

Generally speaking most people would use the femable camlock fitting on your hoses like this fitting:
https://www.kegland.com.au/ss-camlock-type-c-female-x-13mm-barb.html
So this size fitting would normally what you would put on the end of your garden hose. Then secure with these 20.5mm stepless clamps:
https://www.kegland.com.au/x20-ss-line-clamp-suits-18-20mm-od-line.html

To be honest I hate conventional garden hose disconnects and I have swapped all my garden hose fittings to camlock fittings that just do not leak like garden hose fittings. So even the stuff to water the lawn is camlock now. If you want to convert other garden hose fittings to camlock you normally need one of these:
https://www.kegland.com.au/stainless-reducing-bush-1-2inch-x-1-4inch-908.html
and one of these:
https://www.kegland.com.au/ss-camlock-type-f-male-x-1-2inch-bsp-male.html

Unfortunately a couple of these parts have sold out but we have more on the way.

What a brilliant idea! I am going to convert my garden hoses!