KegLand Questions and Answers

[Vic]

e-mails sent to people regarding previous orders as part of a "test" apparently

FYI. The test emails originated from France and contained the customers previous order and contact details.

 

[Engibeer]

I miss this too. I would check in every couple of days to see what's new. Don't seem too as much since the new site came online.

+1

 

[soreba]

So KL is using an Aussie web developer that sends e-mails from France??? The thlot pickens.

Looking a bit more into the devs they used, they definitely dont look Aussie, a facade maybe... Its looks like a get what you pay for situation here which was the same as their last site. - Mitash Digital India

 

[Grmblz]

From their FB page

"Hiring For Developers MITASH Invites Application For The Post Of Developer With 6 Months To 1 Year Of Experience.
Dedicated Applicant With Experience In PHP, Wordpress And Magento Contact 9667242288 And Mail Resume At [email protected]"

6 months of experience necessary! wow good to see they're going for the cream, and Kee thinks he's got an Aussie company on the job?
Maybe paying in peanuts was a give away.

 

[onemorecell]

grmblz i think you need a hobby or something

**** sake dude give it a rest, first the boiler now this?

(the boiler btw, which they fixed to placate you - and you don't even thank them or anything, just move straight onto the next overblown whinge)

 

[Fro-Daddy]

I was so keen on the mill, but after seeing and reading things on Facebook, there is no chance I would get one now.
I'm thankful they were out of stock for so long.

The new kegerator builder on the site is pretty good though.

 

[Nullnvoid]

@onemorecell When did you get a job at Kegland? Bastard, could have let me know!!

 

[onemorecell]

@onemorecell When did you get a job at Kegland? Bastard, could have let me know!!

isn't this place brilliant

 

[ThirstyFish]

Yes - would be good to get back to questions and answers rather than rants...

 

[onemorecell]

For sure. One question/whinge, whatever, makes sense. The piling on while waiting for kl to respond is annoying.

 

[Grmblz]

For sure. One question/whinge, whatever, makes sense. The piling on while waiting for kl to respond is annoying.

Oh dear, did I annoy you? GOOD! because you want to shoot the messenger (alternatively press the ignore button and never hear from me again) if you are not helping/assisting KL then my apologies for the "employed by" statement.
KL's last response here was over a week ago #4050, how long exactly do you propose we wait? Not that long ago we had meaningful dialogue here, almost daily input from Kee, where were you then?
Your comment about the good old days of 2018 is intriguing given you joined in 2019.
As for you Thirsty, check the back story mate before calling "rant"
Way too many ghost accounts and hidden agendas here.

 

[BrewLizard]

 

[Grmblz]

?

 

[awfulknauful]

I think KL have more disturbing problems to heed than a crap website. Providing there is truth in the rumors.

 

[Grmblz]

I think KL have more disturbing problems to heed than a crap website. Providing there is truth in the rumors.

Ask onemore or is it oneless, brain cells, he who laughs last and all that, tout ce qui sera sera.

 

[KegLand-com-au]

Looks like these would be able to fit into your mini kegs too, any chance of a smaller designed float for use in those?

Yes this filter would work in the mini keg. It's hard to make a float for the mini keg though as the diameter of the keg is difficult as it's hard to bend the silicone in this way with a small float. Also the neck of the mini keg is quite small meaning the float would have to be narrow and long. The change of success would probably not be good.

 

[KegLand-com-au]

Is it possible for you guys to develop a solution to dry hop in an all-rounder (or similar vessel) without having to open the main lid? You could modify the top end of your Carbonation Cap Tee Piece to have a small screw in funnel opening to allow dry hopping with minimal o2 ingress.

Yes this is something that has been in discussion. I think we will have a solution to this eventually but we have a few more pressing products that we would like to get finished first. It's certainly on the list though.

 

[KegLand-com-au]

Not a huge fan of the new website

1. Search is difficult to use and brings up items that are not relevant
2. You have the same items across multiple categories
3. Cart shows as empty until additional item is added
4. Agree with others comments around challenges of being able to order everything at once rather then having to split it up. Maybe as others have suggested allow out of stock items to be ordered and then have everything ship at once?
5. Cleaning and packaging list cut off in Microsoft edge (pic attached)
6. On tablet it takes you directly to the category you select to see the drop down list
7. Shopping cart won't let you remove items easily when you are on a tablet
8. Really easy to accidently add items multiple times when using a tablet as the quick view popup covers the add to chart option

We did go live with the new website in a bit of a hurry to be honest.

Can you please check the search function now. This was updated yesterday.

Out of stock items being able to be ordered is something we are very reluctant to do. Its our company policy that we do not take payment for a product if our systems shows the product is out of stock. Also having order that are partially picked or partially paid is also complicated and doesn't suit our model. I think the main solution here is that we stock more product so I think this problem will be substantially solved when we move into our new warehouse at 410 Princes highway. This site is is about 4400 square meters and quite a bit larger than our current warehouse. This will enable us to hold more stock and reduce the out of stock events.

Thanks for the heads up on the cleaning and packaging. We will do some testing on this.

I think the tablet issues with the drop down has been solved. Are you still having this issue? Also I think the items can be removed from the shopping card easily now.

Please let us know if you would like any other changes as we are still making a lot of updates to the website.

 

[KegLand-com-au]

Will your Nukatap Flow Control Tap fit your Stainless MFL Tap Shank Adaptor? Looking for a portable solution.

Yes. The nukatap SS and Nukatap Flow Control will both fit the mfl tap shank adaptor.

 

[KegLand-com-au]

Hi Kegland Guys,
Two Questions. 1. Are there plans to add a 1.5"TC with 1/2"BSP Female to your range? 2. what are the chances of getting the older Style Neoprene Keg lid seals? Being much more pliable they seal much better on the older "less perfect" kegs, than the silicone and EDPM.

Cheers

1. We did not have plans to make this part but if we get enough call for anything we will make it for you guys. Most of the time the one with male thread then a socket is fine. Are any of you other guys in need of this part? Would be good to hear your thoughts guys.

2. With the seals the neoprene ones are really not good with oxygen barrier. We would really like to strongly discourage you guys from using neoprene or silicone lid o-rings. We do still offer silicone at the moment but we are more and more considering just stocking the EPDM due to the oxygen ingress issues with these other softer compounds. Silicone is quite soft making it easier to make the lid seal but for oxygen sensitive beverages the oxygen ingress is really way to high and for light beers like pilsners you will definitely notice a difference. Silicone had orders of magnitude worse barrier properties than EPDM. Foam filled neoprene is worse again.

If you have second hand kegs and the lids just do not seal with new EPDM seals my advice would be to get rid of the keg unfortunately. Perhaps for carbonated water or less oxygen sensitive beverages you can get away with it.

 

[KegLand-com-au]

@KegLand-com-au

Probably stupid question, is it possible to buy just a refractometer case, pipette and little screwdriver without buying a new complete unit? i just lost the little pipette and lost the screwdriver soon after i bought it.

I am sorry but at this stage we do not sell the parts separately but you can buy other screw drivers and disposable pipettes quite cheaply online.

 

[KegLand-com-au]

@KegLand-com-au
What's the story with the G20? In stock date keeps slipping back - now 29/05, but was due in April at one stage. I've been holding off doing my next brew day until I can replace my window ac based unit (I can't recommend enough not to bother with this approach), so curious as to the cause of the delays. And more importantly; is the current due date is accurate? Otherwise I'm back to the window AC cooling monster with the disturbance that causes to the surrounding suburbs and need for its own bloated coal fired power station.

Sorry about that. When we did the website upgrade last week some of the dates failed to update with our warehouse management software. This has now been fixed so the date is more accurate now. Sorry for the long wait. By the looks of the sale results I think it's more likely that we will sell many more G20 units than G40 units in future.

 

[KegLand-com-au]

Hey there KegLand/Community, this may be premature, but I would be really excited to know when we can expect the next generation of Brewzillas (Gen 4) and what people are hoping/expecting to see in the next iteration?

This is on the top of our list with regards to product development at the moment. We have already made some big steps forward with the software development and internet connectivity. We are now just working on some of the hardware changes. The G4 units I think most likely will be available right at the end of 2020.

 

[KegLand-com-au]

the new search engine is trash, just use a simple string match ffs

drop-down menus don't fit in the window area

ordering by price doesn't seem to work properly

Can you please try now and let us know what you think.

 

[KegLand-com-au]

Expecting:
1) Sometime after the RAPT fridge
2) Features similar to the RAPT fridge - wireless connectivity, smarter control.

Hoping:

• Better pump inlet protection - the false bottom has a pretty loose fit, getting the tolerances on that tightened up would be one approach
• Proportional power control rather than low/high/off - full-blown phase angle control would be cool but overkill, just doing PWM switching whole AC cycles would be fine
• Integrated sightglass (or some other solution for liquid level readings more sophisticated than "lift the malt pipe and shine a torch into the kettle")
• Insulated recirculation plumbing
• Perhaps some design affordances for system integration with a HLT? Some interesting stuff is possible (underletting, auto-sparging) and I don't expect built-in support for such niche features, but maybe there's scope to add some bulkheads to the basic design for people to play with.

Yes you are correct on both points. Much of the software development that we are doing now can be leveraged on several products. So the boards for the RAPT fridge and G4 BrewZilla are similar in that way.

1. Yes the false bottom is something we will have resolved soon and we will make this a tighter fit. This will happen before the G4 is released.
2. Yes we are working on ways to do this without causing too much noise and testing solutions at the moment.
3. We will still sell the sight glass as an optional extra. We will make a better kit for it. Unfortunately with sight glasses they either have to be glass or polycarbonate. Glass is delicate and prone to break. Polycarbonate contains BPA and then the BrewZilla would not be BPA free.
4. The insulated recalculation pumping is not a bad idea. It's probably quite possible that you loose about 50-100 watts through this tube at the moment so this is a good idea that has not been discussed in the team yet.
5. Auto sparing and integration with HLT would be possible. We will talk about this with the other guys in the development team.

 

[pharmaboy]

Out of stock items being able to be ordered is something we are very reluctant to do. Its our company policy that we do not take payment for a product if our systems shows the product is out of stock. Also having order that are partially picked or partially paid is also complicated and doesn't suit our model. I

Perhaps putting together kits, packaged, with a single SKU would make this easier. Especailly so with the kits that people done know what parts they require - eg my experience was the allrounder, and I just wanted everything needed, same with a font kit or a kegerator that I bought.

Its also a great way of add on selling - put together a kegerator kit with everything, including the cleaners, or whatever small things people need but dont think of on day one, package it up during that quiet moment, then all it needs is a sticker

there may be only 10 or 20 kits that your sales tell you you need.

sort of seems like a win win to me

 

[KegLand-com-au]

And in the FermZilla area the 55L and 27L conical are absent. If you SEARCH fermZilla then you find them!!!???

This has been fixed now. I think if you try this it should work for you:
https://www.kegland.com.au/catalogsearch/result/?q=fermzilla+conical

 

[KegLand-com-au]

@KegLand-com-au after stuffing around with your sorry excuse of a website I found the new mini reg has been delayed, again, now out to 22 June according to KegLand Mini 360 Core Actuator Regulator - Sodastream & 16g Bulb Compatible - is this an actual date or an ETA?

If it's not in stock by the end of June I'll just buy another reg from my LHBS and cart the 2.6kg bottle around.

This 360 core actuator regulator is a completely new product. We apologise for the delays and with the new products especially where new tooling is getting finished these are the most difficult dates to estimate on the website.

Once we have been manufacturing a product for a year or so we get much more efficient at making the products. Once we have been manufacturing the products for 2 or 3 years we then get really good sales data on what inventory levels we need to hold in stock. With that said KegLand is not even 2.5years old yet so many of our products are very new. We do apologise for the wait. This is a really great product though and I am sure you will find it worth the wait.

 

[KegLand-com-au]

So KL is using an Aussie web developer that sends e-mails from France??? The thlot pickens.

The mail server might be located in France but Mitash is definitely a local company and they service other local businesses too which is why we went with them:
https://www.mitash.com.au/
Certainly they have made a couple mistakes but they generally fix the bugs quite fast. We are working with them on several other site improvements and I think the true benefits of Mitash web developers will be seen once these other modules are completed.

 

[KegLand-com-au]

@onemorecell When did you get a job at Kegland? Bastard, could have let me know!!

We will have more jobs available once we move into the new warehouse. We don't really have the space for more staff at this location and we are already ontop of each other as it is.