Issue with the liquid dip tube leaking CO2 into the line internally it seems
That’s exactly what it was. And I was one of those customers. I did a thread about it.
And if you see the thread I wrote about it, you’ll see that I went down there, told them my issue and they were fantastic about it, swapped the dip tubes no problem and are going to resolve the issue and help anyone else who has a drama. I was thanked for letting them know about it.
Sure it was a little annoying that I had problems with my kegs, but I’ve also had dramas with expensive appliances such as tvs, furniture, cars. That’s life! It happens.
You would know, banging on about great customer service. They sold you crap and then replaced it, that my friend is not good customer service/support it's complying with Australian consumer law, and it is not cause for celebration, get yer next one from KL.
They were great. I left happy. You must be the luckiest bloke on earth never to have an issue with anything you’ve ever bought in your life. Sometimes it’s not about the problem, but what a supplier will do when something’s wrong.
I don’t care for this KK and KL drama in the slightest. I’m not a fan boy of anyone like you make it sound. But they were great about it, and others who need to take a dip tube back need to know they were great about it and they won’t walk into an argument.
What I have a problem with is you using my experience to fuel your vendetta and twisting it to suit yourself. Once again, I don’t care for this soap opera, my friend.
What I do care for, is what KK or KL or whoever it is, have to say about their products. I’m interested in what KL have to say in this thread, I’m also interested in what KK have to say in theirs.
It’s just a little hard to hear with all this noise.