KegLand Questions and Answers

[CJW]

I think they mean: the password length required is now longer than it used to be

Yeah, but what @donald_trub is saying is the only way they could know your old password length is if they stored it in plaintext in the old system.

This is very very bad, nobody should have been doing that 15 years ago, let alone now.

Hey @KegLand-com-au can you please confirm the new site stores passwords as salted hashes, if they are not you must get onto your webdevs and insist this is fixed.

 

[Half-baked]

But they never said they knew the password length...

 

[Grmblz]

But they never said they knew the password length...

So how did they know my password was too short?

 

[Mick Chopps]

Apols if this has been asked and answered recently....

@KegLand-com-au what's the ETA on the flow control disconnects coming back in stock?

For the 3rd time, any word on this please @KegLand-com-au ?

 

[brisie]

sorry missed that one. The new Core Actuator Mini Regulator should have already been finished however the corona virus and CNY is causing some additional delays unfortunately. I think we will get this in about 1-2 months. So you might miss out for your camping trip unfortunately.

I've had the IPA virus for over 20 years must say it slows me down for the new year

 

[onemorecell]

Can I just point out how totally unacceptable this is? The only way you could know our password lengths is if our passwords were being stored in plaintext. Cryptographic hash functions produce a fixed-length output.

Since you're handling our credit card numbers I expect you to follow very basic security mechanisms that even a high schooler would know to turn on.

if you buy stuff it goes to an external site - be surprised if that meant they're storing credit card numbers...

 

[jibba02]

So how did they know my password was too short?

Because you can no longer log in [emoji1787]

 

[theSeekerr]

Because you can no longer log in [emoji1787]

Yes, but if they were following best practices (and this isn't even "best practices" so much as it is "the bare minimum for anyone handling logins to any remote system") they can't know the length of a stored password.

Now, they could measure it during login, but if they were doing that they could just let it login and immediately force a password reset. They didn't do that - they disabled all the too-short password accounts in advance, something they would not have been able to do unless they knew the password length.

 

[Half-baked]

@donald_trub quoted an old KL post saying that if passwords weren’t long enough they would need to be updated.

He didn’t substantiate beyond that why he thought KL knew his password length (although presumably he needed to reset his password at some point too)...

If there is any reason beyond that, like an email from KL saying his password is X characters, would be good to know, otherwise it’s not clear why there’s any problem

 

[mud13s]

I replaced my password with one exactly the same length with no issue, no it wasn’t the same password !
Perhaps when the new “rule” came in all account passwords had to be reset regardless of length?

 

[KegLand-com-au]

Can I just point out how totally unacceptable this is? The only way you could know our password lengths is if our passwords were being stored in plaintext. Cryptographic hash functions produce a fixed-length output.

Since you're handling our credit card numbers I expect you to follow very basic security mechanisms that even a high schooler would know to turn on.

We can't see your password on the back end as they are encrypted. A number of months ago when the magento upgrade went through we started to get notifications of errors that people could not log in. It has been through these errors that we know the password length is not suitable. Not because we can see your password. We are able to set a password from the back end of the website but we can't see the passwords. This is the same with other customers using Magento CMS too. Magento is probably one of the most popular CMS systems for large online retailers.

 

[KegLand-com-au]

So how did they know my password was too short?

We can't see your password length. All we get is notification of the error and we can only assume it's to do with password length.

 

[KegLand-com-au]

I replaced my password with one exactly the same length with no issue, no it wasn’t the same password !
Perhaps when the new “rule” came in all account passwords had to be reset regardless of length?

Yes that might be the case too. If you can't log in for some reason we would generally say to customers you might need to change your password. With that said it can be for other reasons too. For instance we have had a duplicate account this can also cause an issue sometimes too. So if we have two accounts with the same email this can also cause a problem that we manually have to delete one of the accounts on the back end but we would generally assume invalid password length as this is more probable.

 

[KegLand-com-au]

Anyone bought the Nukatap faucets yet? Thoughts?

Yes would be keen to hear from you guys. We have started shipping these already but we would ideally like to know what you think as we are in the process of discontinuing the Intertaps. RIP. The Nukataps are still trying to finish the FC Nukatap and also finish the cremer shuttle for these taps too. Do you guys have any other features you want us to work on?

 

[Grmblz]

Yes would be keen to hear from you guys. We have started shipping these already but we would ideally like to know what you think as we are in the process of discontinuing the Intertaps. RIP. The Nukataps are still trying to finish the FC Nukatap and also finish the cremer shuttle for these taps too. Do you guys have any other features you want us to work on?

Some people like the black chrome look, not me, but it might be worth considering.

 

[f00b4r]

Yes would be keen to hear from you guys. We have started shipping these already but we would ideally like to know what you think as we are in the process of discontinuing the Intertaps. RIP. The Nukataps are still trying to finish the FC Nukatap and also finish the cremer shuttle for these taps too. Do you guys have any other features you want us to work on?

The “beer engine” spout that was originally going to be made for the Intertap faucets would be good.
Also an option for no black logo on would be great, I’m another that thinks it looks much better with just polished SS (like on the Intertap).

 

[TheBeerBaron]

Any details on the changes to the FermZilla Dr Hans has on his YouTube channel?

 

[Plyplema]

Yeah, seeing that was a bit of a worry to say the least. Cracking must be occurring for it to require a mould change? Do those who haven't had a chance to brew many batches with it yet just have to wait and see?

 

[Mick Chopps]

I can’t see @KegLand-com-au replacing an item that isn’t broken yet.

also can’t see them replying to my question about the flow control disconnects...

 

[enoch]

I have replaced some perfectly ok ultratap FCs with nukataps. Got rid of the hollow pours I was annoyed with!
I’m running the fc disconnects so fc taps was unnecessary. Also confirm the spouts are interchangable (as advertised).

Now looking at the grand deluxe 3 door to replace my ancient 3 door commercial fridge. Just a bit nervous about $$$hipping.

Yes would be keen to hear from you guys. We have started shipping these already but we would ideally like to know what you think as we are in the process of discontinuing the Intertaps. RIP. The Nukataps are still trying to finish the FC Nukatap and also finish the cremer shuttle for these taps too. Do you guys have any other features you want us to work on?

 

[KegLand-com-au]

Some people like the black chrome look, not me, but it might be worth considering.

We will look into it. The only thing is that the black chrome finish is not as durable as the polished stainless finish so it's possible that after some time that you might get the coating come off. We do have some concerns with this coating coming off damaging the brand. Perhaps we could have the black ones sold with no brand and then the uncoated ones were still sold as nukatap taps. If the black ones had no branding on them do you think you guys would mind?

 

[KegLand-com-au]

The “beer engine” spout that was originally going to be made for the Intertap faucets would be good.
Also an option for no black logo on would be great, I’m another that thinks it looks much better with just polished SS (like on the Intertap).

Yes we still get the odd request for this and we have considered it but beer engines if anything seem to have declining popularity in Australia so we would be concerned that we would be working on a shrinking market. I will speak to the others about this and see what they think. We have a few die hard customers who are really into traditional English beers but not a lot of customers in this category.

 

[KegLand-com-au]

Any details on the changes to the FermZilla Dr Hans has on his YouTube channel?

Like many of our products we are looking for areas that we can continually improve on. I have not seen this video so not really sure exactly what changes you are talking about however in the past 6 months we have made the following changes:

1. We have changed the blow mould cavity and the dome ontop of the FermZilla has changed to a slightly different shape that distributes material a bit more evenly and makes the tanks more robust. We had a small number of the tanks with some damage around the neck or crack around the neck that we have had to replace and to eliminate this we have changed the shape of the tank.
2. We have different processing conditions in processing the raw material to improve product consistency.
So these two factors 1 and 2 above have both contributed to a signifciantly more robust tank with higher burst pressure.
3. We have changed the o-ring with the lid so this o-ring is about 0.35mm going by memory. So the lid is a tighter fit. This is the new oring on our website here that is already included with the unit:
https://www.kegland.com.au/fermzilla-thicker-lid-o-ring-od106mm-x2-65mm.html
4. We have changed one of the dimensions on the butterfly valve so we get a very slight more compression in the butterfly quote.
5. We have made a change to the stand. Previously the stand had wire that would wrap around the bottom ring but now it's more like a butt weld where the wire terminates on the circular loop. This spreads the load more evenly on the fridge floor while the previous legs may have possibly punctured the fridge floor with ongoing use.
6. We have made a change to the dip tube so the floating dip tube has larger side holes so the dip tube doesnt stick to the side wall of the fermenter.
7. We are very soon going to have stock where the red carbonation caps come included with the FermZilla units. The price will increase accordingly but some customers will not have to worry about purchasing them separately.

We are continually updating all the products we sell not just this one. There is barely a product that has not been under review at some stage. As the FermZilla is the worlds most popular conical fermenter it gets a bit more of our attention than other products we sell. We are also working on a few other new accessories for this unit but I don't want to mention too much about these until we are closer to releasing them.

 

[KegLand-com-au]

Yeah, seeing that was a bit of a worry to say the least. Cracking must be occurring for it to require a mould change? Do those who haven't had a chance to brew many batches with it yet just have to wait and see?

So far we have had approximately 12 failures in total where the vessel got damaged enough that it would no longer hold pressure. We also had another 15 replaced that still held pressure but had stretch marks around the neck that may have caused an issue at some stage so we decided to de-commission these. None of the failures have been from recent tanks that have been manufactured so we are quite sure the problem has been solved for quite some time and the problem was solved before the mould change. The problem was primarily solved with changing the machine parameters for the manufacturing process. With that said the new mould has a slightly different torispherical shape that further increases the burst pressure of the tank. This shape was first used when the FermZilla All Rounders were made and then this change was then implemented on the Conical Unitanks after that. So the burst pressures on all these tanks is significantly over 8 bar so considering the size of the tanks and the large opening I would say this has been a reasonable engineering feat.

Also given that we have sold in the 10s of thousands of these the percentage of failures is still very small.

I should say we will release a new video on tips and tricks to assist people taking the valve apart, removing the lid, changing the o-rings, dry hopping etc. So hopefully you guys find this video useful when we finish it.

 

[KegLand-com-au]

I can’t see @KegLand-com-au replacing an item that isn’t broken yet.

also can’t see them replying to my question about the flow control disconnects...

Sorry what was the question about the flow control disconnects? Were you wanting to know when the new G2 Model is arriving? We have a few delays at the moment due to the CNY and the corona virus unfortunately. So I think they will be delayed for another couple months now. Sorry about this it's really taken a lot longer than we expected.

 

[FarsideOfCrazy]

With all these 'continual' updates it doesn't make me want to purchase any new products from you guys. I feel like I've been dudded with being first in with a couple of items I've purchased. Looks like the KK early purchasers of 70 litre guten seem to be fairing about the same.

 

[S.E]

Yes we still get the odd request for this and we have considered it but beer engines if anything seem to have declining popularity in Australia so we would be concerned that we would be working on a shrinking market. I will speak to the others about this and see what they think. We have a few die hard customers who are really into traditional English beers but not a lot of customers in this category.

I think you may have misunderstood or perhaps I have but I think f00b4r is referring to an attachment that gives a pour from your Intertap and a keg set up similar to that you would get from a beer engine with a sparkler fitted?

If so your stout spout would be the nearest thing to that wouldn’t it?

 

[Reg Holt]

With all these 'continual' updates it doesn't make me want to purchase any new products from you guys. I feel like I've been dudded with being first in with a couple of items I've purchased. Looks like the KK early purchasers of 70 litre guten seem to be fairing about the same.

70 litre Guten could be a quick fix, a couple of stainless steel self tappers would do it.

 

[Nullnvoid]

With all these 'continual' updates it doesn't make me want to purchase any new products from you guys. I feel like I've been dudded with being first in with a couple of items I've purchased. Looks like the KK early purchasers of 70 litre guten seem to be fairing about the same.

I got one of the first ones. Personally don't feel dudded at all. Mine has worked perfectly without these modifications. Maybe I got lucky.

 

[Paddy]

What Nullnvoid said!