My Promash Has Been Zapped.

[Lindsay Dive]

I have just late last week installed Norton System Works Premier 2006 edition with Norton Internet Security 2006 onto my PC and now to my shock horror have found that Promash has been removed from my desktop along with all my Promash files.
I have been on the phone to Symantec in an endeavour to find out where my treasures have been placed with a negative result.
The only thing I can find is the original downloads from Promash.
I'm not bloody happy!! Four years of work!! Bastard.
Anyone else had this problem??
I have enticed a PC Guru and home brewer to my place this arvo for an investigation.

Regards,
Lindsay.
:angry:

 

[KoNG]

symantec offices are in my building...!
want me to go kick some butt..?!
(other than Lindsay, my computer skills are limited)
(dont even ask.. about the animated signature)

 

[jgriffin]

Lindsay - Symantec products suck. They are notorious for nuking stuff - sorry you had to learn the hard way. The import thing is not not use your PC until a qualified person can get to it. The files should be able to be found, if the right person looks at your disk

 

[monkale]

Hey Lindsay

Have you tryed doing a system restore to a date before you installed the norton? go into accesories -system tools - click on system restore you wont lose any data but it will take you back good chance your lost files will pop back up then back them up on disk worth a shot

:beer: Cheers Monkale

 

[Lindsay Dive]

The guy I've got coming around is a programmer, so I'm holding a little glimmer of hope!

KoNG, grab the Supervisor and hold him down. I'll be on my way!!

 

[warrenlw63]

Lindsay.

If you've got your ProMash password etc. You can just download it again. If you've lost it just email Jeffrey Donovan. He's always responded quite promptly to me in the past.

Just the word "Norton" gives me the shivers. <_<

Warren -

 

[Sloth]

ouch,

all those brew records lost hey?

all i can say is go for AVG free. as the name suggests is free and it works a treat... (no affiliation...)

Sloth.

 

[captainbrewer]

I agree with Sloth. Use AGV Free. I have been running this for several months without any problems, and it allows more to be spent on important things like brewing

 

[Samwise Gamgee]

oh ****! I think a new Norton has been put on the home computer .............time to leave work i think and go check

 

[peas_and_corn]

I'll add my name to the list of people who are smitten with AVG. It's pretty good

 

[NRB]

I found the same Wally... I needed to upgrade my computer in order to run Symantec products and still have reasonable system speed. Since upgrading and not installing another Symantec product, I've never looked back.

I also store my recipe/brew session files separate from Promash in another folder.

 

[Ducatiboy stu]

Definatly go the system restore point. I use it a lot when programs "****-up" on the PC.

The only Norton anyone should have is a 750 Commando.


Trend-Micro PC-Cillan or McAfee are much better. And they wont Nortanise your PC

 

[normell]

The only Norton anyone should have is a 750 Commando.

[post="126585"][/post]​

Yeah, they sure make a mean motorcycle, & very nasty computer programs

Normell

 

[NRB]

But system restore will only restore registry entries won't it? It won't restore deleted directories.

 

[pbrosnan]

I know this is closing the gate but it's worthwhile setting up a backup job to catch all the volitile data and then burn it to a cd regularly. XP comes with a built in backup programme (under Accessories/System Tools) that will alow you to specify what to backup and a schedule that will kick off the job automatically. If you have a DVD burner then you probaly have Nero, version 7 comes with a backup util and that's what I use now. It took me a couple of HD failures to learn the lesson ...
In most cases a CD-ROM is sufficent to hold weeks of backups and a DVD will hold months.

 

[Bizarre]

But system restore will only restore registry entries won't it? It won't restore deleted directories.

[post="126589"][/post]​

Quite right NRB - unfortunately system restore only makes changes to windows, the windows registry and installed programs - it does not make any changes to deleted files sadly. I personally think Symantec products are not what they are always cracked up to be - just a thought but does the prgrams have an "undo vault" where you can change what its done to your pc Lindsay Dive?

I wouldnt have thought it would actuallty delete stuff from your hard drive, but if your stuff is gone dont install, move or delete anything else on the pc and get yourself some recovery software and search for deleted files. We use either Bad Copy Professional or Ontrack Easy Recovery Pro at work - both are good but Ontrack is the best. Y ou might be able to download a trial version which might enable you to get your recipes back - also try searching for "Recovery software" on http://www.download.com - dont give up mate!

If you lived over here I could do it for you in 10 minutes or so - oh well - if ya need anything else just msg - and good luck

 

[mika]

Hmmm.. I was recently struck as well, Norton failed the job and let thru a nasty piece of code, and in my attempts to get rid of it, I completely crashed Windoze to the point I had to use Knoppix to rescue it. Not all Norton's fault, but I blame them regardless

Friend has recommended Avast!
Have it on this comp (no probs yet), but would be interested in checking out AVG if someone can post a link ?

 

[Weizguy]

Up front, I'll state that my opinion is entirely my own and may not reflect the opinion of the forum admin, nor that of any other members of this forum, unless otherwise stated in this thread.

N***** is deliberate Malware/ Krapware/ Pestware/ WOFTAM. I have very few positive experience with it.
It's invasive, pervasive, insidious and evil. Never let it take over your PC. I've seen it kill PCs and cripple users.

This has been an unpaid advertorial against a certain utilities programme. I dare not even invoke its evil name, lest it infest my system and strangle another hard drive to death. IMHO

Seth (B.Sc.)

 

[Bizarre]

Up front, I'll state that my opinion is entirely my own and may not reflect the opinion of the forum admin, nor that of any other members of this forum, unless otherwise stated in this thread.

N***** is deliberate Malware/ Krapware/ Pestware/ WOFTAM. I have very few positive experience with it.
It's invasive, pervasive, insidious and evil. Never let it take over your PC. I've seen it kill PCs and cripple users.

This has been an unpaid advertorial against a certain utilities programme. I dare not even invoke its evil name, lest it infest my system and strangle another hard drive to death. IMHO

Seth (B.Sc.)

[post="126604"][/post]​

Glad to see you're not beating round the bush there Weizguy - hehe

 

[Screwtop]

A hint for all. If you have an additional HDD use it as a data drive and back up from it. Use the master for application software as most will have the original installion disk to reinstall application software, but set the storage paths for the applications (such as ProMash) to directories/folders on the data drive. Same place for all downloaded software files. A good thing to do with all email personal folders as well. In case of main drive failure or an attack from Symantec then your work will be safe, but don't forget to back up from your data drive, they all fail.