Would be easier if you gave us the model number: the number you quote is RKC's code.
From the description of the problem I think you have triggered the run / stop mode selection: check page 5 of the manual (assuming what you have is a CB100 or similar).
BTW RKC controllers are lovely bits of kit IFF they are genuine: I use one to control my composites curing oven where a mistake can cost me thousands of dollars and several weeks work.
Unfortunately there are about a billion cheap Chinese knockoffs on the market and they are usually unreliable ****. If you bought it on Ebay and it isn't doing what you expect it to, throw it in the bin and start again.
Edit: I realised that IFF is probably opaque to many readers. It is an abbreviation for "if, and only if" used in formal logic.