Since some (I've just seen another on FB) are broken on delivery, I don't think it is the mishandling by users that is the primary concern, I believe this product is flawed in its design.
One person told me that when they tilted their malt pipe to empty grain that it broke.
I can't pinpoint when mine broke, but after my grain was scooped out I noticed it was wobbly. When inspected the welds were already broken.
Will there be new stock coming in where this problem is resolved? I wouldn't want to get a replacement every few batches.
Our replacement pipes are the same stock. There will be new replacement stock. When it gets here, we'll have an announcement. All up, we have had about 4 replacements issued for broken overflow pipes. We have not had a replacement pipe returned.