Ahh, the infamous evening a few years ago when we had received about 7 or 8 of the calls over an hour and a half where it is simply a bot dialling through to log your home times, no answer when sitting on the phone for 15 secs or so. I was losing the plot a tad and when I next answered the phone and got a female with indian accent I started to unload. Halfway through my rant I was able to make out "Mr. ***********, this is S***** from BigW layby at Stafford, just calling about your layby". She had the decency to accept my apology and explabnation, and when I went in a short while later to pick up my goods had a bit of a laugh about it.