Hey Grumblz. Thanks for that assessment. I would like to give our opinion on the topics below that you have raised:
The statement of "No quality control"
- Each of the
RAPT fermentation chambers has several tests done on them including being turned on and ran for 3hrs before getting boxed up. Testing includes heating and cooling tests.
- Every fridge has the refrigeration system pressurized to double the working pressure and also put under vacuum and checked for pressure decay prior to being filled with refrigerant.
- Every output include heating, cooling, LED light are checked prior to packaging
- All RAPT fermentation chambers are inspected for physical defects prior to being packaged
Given the above I am not sure its accurate to say no quality control or testing is done.
Fan Suitability
I am not sure it's really correct to say the fan "looks like a computer fan" and therefor be concerned that it is not suitable for it's application. It is not a computer fan and this fan is NEVER used in computer cases. The fan we use is a powerful AC model of fan that can be mounted in any orientation. The fan model we use is:
Fan Manufacturer: Xiangyu Group
Fan Name: Energy Saving EC Axial Fan (AC Model)
Fan Model: XY-12025B2H
When selecting the fan type we selected this model because it simply moved much more air than the other models we tried and was electrically quite efficient and the fan came with 10 year warranty. We did try some silent fans too (and you are welcome to swap it over for a silent fan if you like as it's a standard 150mm fan type so compatible with many other fan models. With that said when we tried the "silent" fans that were substantially quieter but they simply did not work as well and we noticed much larger differential temperature in the top/bottom/back/front of the fridge. The fan we have selected moves a lot of air and thus keeps the whole fridge a much more consistent temperature which was really one of our primary objectives.
Fan Shroud Vibration
If you are getting a loud sound (that is beyond the sound of the fan blowing air) then the most likely source of this is the fan vibrating against the fridge body or a wire for the fan hitting the fan blade. If the fridge gets a knock in transit then it's possible for something to have changed position and this may have caused the issue. The good thing is that the fan shroud is relatively easy to remove with phillips head screw driver and check it is mounted securely and no wires are touching the fan blades. If however you have a problem with this you can always exercise your option to return the item for refund, get a replacement as this is in our terms and conditions. With that said many customers accept a credit from us instead as this is a faster resolution than shipping large units back and forth and often it's something that can be resolved without the need to ship these large bulky items around.
Real Life Testing Before Release
The RAPT fermentation chambers were being tested for more than 12 months prior to being released and the testing was being done by real brewers. So I am not sure its fair to say we have not done testing. Yes we have recently made a G1.1 model that has some small changes including the stainless steel shroud and front edge which you can see in the attached images. We are contently taking feedback from our customer base who frequently make requests for changes or feature upgrades and these are generally responded to quickly which is why we come up with these upgrades. With that said even the G1.0 models worked great and I still use this model at home myself and love it. I am not sure it's the right thing to conclude that we have a G1.1 model now and this model should have been the one in the initial release. If we did this we would never release anything as we are constantly improving our whole range of products. Really our job is to make sure that we supply a great value product that works as intended and I think we do this quite well.