March Pump Bulk Buy

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Have you found out anything about the brackets from Greg yet.
 
GMK said:
Have you found out anything about the brackets from Greg yet.
[post="82129"][/post]​

GMK,
I have actually had work to do at work the last couple of days so no, I havent contacted him yet.
I will send a mail and definately follow up tomorrow.

I think its only fair that they get replaced if we have been provided with the wrong part.

Johnno
 
Cool - i was not meaning to pressure you - But thanks...
 
Just got of the phone to Greg.
He has agreed the bracket has been bent the wrong way.
Everyone that ordered a bracket (or 2) will have new ones sent out, bent the right way this time.

They will be sent out late this week and early next week so be patient brewers.

johnno
 
Fantastic Johnno - Thanks.

Good to see good customer relations from Process Pumps.
 
Well done Johnno, and thanks again for all of the running around.

Cheers
Andrew
 
Wooohoooo, we weren't going mental.
Big thanks for Johnno following up and Process Pumps for putting it all right.

Beers,
Doc
 
Excellent work, thanks Johnno. Also thanks to Greg at Process Pumps as well. Definately impressed with their customer focus :)
 
Just make sure they remember to include the left-handed screwdriver. :p

Warren -
 
As I have not heard from anyone I am presuming everbody got the pumps?
Hope so.

johnno
 
johnno said:
As I have not heard from anyone I am presuming everbody got the pumps?
Hope so.

johnno
[post="82355"][/post]​


Behalf of Giles Matthews and myself, pleased to say they have arrived. Thanks a lot.

Haven't had a chance to play with it yet, besides trying to work out the bracket puzzle, but looking forward to sometime very soon.
 
Johnno,
I still havnt recieved my pump yet.
Tim
 
No pump yet to good old Darwin. Maybe tomorrow.
Might end up with the new brackets before the pump. :(
 
Tim said:
Johnno,
I still havnt recieved my pump yet.
Tim
[post="82359"][/post]​


ntboozer said:
No pump yet to good old Darwin. Maybe tomorrow.
Might end up with the new brackets before the pump. :(
[post="82361"][/post]​


I will follow up tomorrow with them.

johnno
 
Don't you love it when your brewing budget has been approved after the bulk buy. :angry:

Johnno, Are process pumps still willing to give the discount to extra tag on orders?

Edit: Spellyng.
 
Just when you think life can't get any better...along comes Johnno and his customer service skills !!!!!



THANKS MATE !!!!
 
Johnno,
I didn't get mine yet!
Guess its probably because I didn't order one
 

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