but the lass I've been dealing with communicates very well indeed for a China-based operation.
I'm interested in the brewtroller comment though, given that their device has an extraordinarily similar industrial design - I'll put money on theirs being from China, possibly even the same supplier...
ava gu (Ms)? Hopefully not, as she is the one that sent me a broken valve and then didn't want anything to know about it and accused me of breaking it.
The two other brewtroller guys got shafted by KLD and now do business with a different Chinese supplier, yes they are similar looking but not the same internally. I am not sure on the exact details, but I believe one had an extreme amount charged for freight and had no success getting his money back.
buyer beware.
I'm not ****-canning your bulk buy, but it would be amiss of me not to comment.