I do find it a bit unfair that "
onemorecell" is being invalidated because he has done work for us. Many people in the industry have done work for us. To be fair onemorecell had done some software development for us as he is a great software developer and he does fantastic work and not only that he made this clear by disclosing this in one of his other posts.
He is not an employee of KegLand and he speaks his own mind.
KegLand also work with many other people in the industry too. We have hired other programmers in the past, web designers, graphic designers, people to assist with mould design, we have hired engineers to assist with various testing validation. We even hired Dr Smurto for recipe development. Do you think it's fair that because we have hired so many of these people from our own customer base that all these customers should then lose their ability to comment in the forum and be engaged in the discussion. I do think this is a bit unfair.
If anything I think the people who have worked with us probably understand our company the best as they have met our staff, know what we are like and probably are the best people to give an informed opinion rather than spreading rumours about something they have heard.
What about customers who purchase from us regularly? Are they also considered to be biased? What about when we give free samples away asking for feedback? We have done this several times on the forum and we would like to continue to offer free product to customers on the forum in exchange for feedback. Do these forum members now lose their credibility and should not be able to comment on the forum just because they have tested a new product?