Naked Adsl

[Bribie G]

Mate of mine has no home phone after a stoush with Optus, he has a mobile but no internet at the moment. He is reluctant to sign up with Telstra etc as he has adapted fine to life with just his mobile, no need for a home phone.

I mentioned naked ADSL now available, but as I'm not interested personally I've never looked into it. Do any members have this service, or know how it works, who supplies it and what it costs for a reasonable plan like say 10 gig? Do you need to buy a dedicated modem or does the old broadband modem work ok?

Help appreciated from them what knows.

Cheers.

PS not interested in wireless as reception here on Bribie is dodgy at the best of times.

 

[MartinS]

Naked ADSL is just like normal ADSL, except you don't get a dialtone if you plug a regular phone into the wall. You pay your internet provider their monthly fee, and they will normally provide a VoIP service on top (normally with x free minutes a month)

The two main providers at this point are Internode and iiNet. Internode charges $65/mo for a 10 GB plan (or $75 for 25GB). iiNet does a 8/8GB plan (onpeak/offpeak) for $60/mo (or $70 for 15/20GB).

The one thing to keep in mind with mobiles and voip lines, is the service levels are not as high as for land lines. There's no guarantee that you'll be able to dial 000 if you need to. That said, mobile coverage is normally pretty good these days, so it's less of a problem now.

Edit: to answer your other question, any ADSL model will work just as well under regular and naked plans, although one supporting ADSL/2+ will work better. A modem/router with VoIP capability will let you plug a regular phone into the router, and it will make it feel like a normal phone (while the internet is up, and assuming you have VoIP in your plan).

 

[Pollux]

I've had Naked DSL with iiNet, in terms of the actual service it was great, but their customer service left ALOT to be desired...

My dealings with them ended with the ombudsman having resolve a dispute....

Shame, I do miss having it some days...

 

[Chad]

I have an iiNet Naked $70 plan. I have managed to cut my phone + internet costs in half. Currently running VoIP.
I don't know what it is like now, but when I signed up I had to enable a landline first with Telstra, and then get iiNet to switch it over to Naked. This resulted in annoying calls from Telstra for a few months begging me to come back to them. Actually, it was quite satisfying to tell them to get stuffed and that their plans suck.

Product is great, but as Pollux has mentioned customer service isn't the best.

 

[FarsideOfCrazy]

I've been with Iinet for about 5 years now, and I have to say that I have had very few minor problems with the service they provide for me. I'm on a adsl2+ plan (with more speed then I really need) and 4 gig peak and 4gig off peak. I also have a voip line which works nearly as good as a pstn line.

The new naked plans have the voip included in the cap with free land line calls anywhere in Australia for free, untimed. My brother inlaw signed up for this service about 2 months ago and has had no problems (so far) and now I'm considering to change over to a naked dsl plan also.

But as always look around a see what's out there as there are always new plans coming out from most providers.

Here's a link to a pc magazines naked dsl buyers guide,
http://www.pcauthority.com.au/Feature/1058...yers-guide.aspx

farside.

 

[petesbrew]

:icon_offtopic:

I was just on the phone last week for 1 hour with the Optus bloke, sorting out a dodgy connection. While we were waiting for something to happen, there was just small polite talk. I mentioned I just finished a homebrewed Pilsner. He then asked me what I thought of Fosters.
I straight away asked him, "You're in India, right?'
Yep, New Delhi, to be exact.

 

[Cracka]

LOL. I thought the heading said Naked adds. :lol: :lol:

what a let down

 

[Ducatiboy stu]

The main issue with getting non-Tel$ra carriers is that they relly on Telstra equipment to deliver the service.

Whilst Telstra supply to them at a whole sale rate, your are effectivly put at the bottom of the ladder when it comes to your service being fixed.Especcially if it is a landline

Lucky ( or unlucky ) for me, I have had to deal with many customer issues that use non Telstra carriers that are delivered over Telstra infrastructer. Even thought you know the line is supplied out of a Telstra Exchange, they will have nothing to do with it, because your carrier is someone else...

Dont be fooled, Just cause you went to " Speedy Jims Internet service", Big T will still make a cut... :angry:

 

[MartinS]

Whilst Telstra supply to them at a whole sale rate, your are effectivly put at the bottom of the ladder when it comes to your service being fixed.Especcially if it is a landline

Only the local loop is supplied by Telstra. For naked ADSL, you're going through non-Telstra equipment. Telstra just looks after the cable that runs between your house and your provider's DSLAM.

If you have a fault (regardless of whether or not it's a fault with the local loop), you report it to your provider, not Telstra. Your provider is then responsible for pushing for the problem to be fixed. Reputable suppliers are generally really good at pushing Telstra's buttons - better than a direct Telstra customer can be.

 

[Ducatiboy stu]

Only the local loop is supplied by Telstra. For naked ADSL, you're going through non-Telstra equipment. Telstra just looks after the cable that runs between your house and your provider's DSLAM.

If you have a fault (regardless of whether or not it's a fault with the local loop), you report it to your provider, not Telstra. Your provider is then responsible for pushing for the problem to be fixed. Reputable suppliers are generally really good at pushing Telstra's buttons - better than a direct Telstra customer can be.

Its well known that Telstra "delay" fixing other carriers faults on their network...Trust me, I have had many battles over this


And I would doubt that all naked ADSL is on non-Telstra infrastructure...it would be physically impossible in some regions

 

[barls]

read here guys this is the best resource for broadband
http://whirlpool.net.au/

 

[quantocks]

:icon_offtopic:

I was just on the phone last week for 1 hour with the Optus bloke, sorting out a dodgy connection. While we were waiting for something to happen, there was just small polite talk. I mentioned I just finished a homebrewed Pilsner. He then asked me what I thought of Fosters.
I straight away asked him, "You're in India, right?'
Yep, New Delhi, to be exact.

ever get stuck Pete give me a PM, no need to even call. I can call you. it's what I do. I'll sort it ASAP.

 

[samhighley]

I have naked ADSL with Internode, and it works great.

I accept the fact that Internode pay Telstra for access to the local loop, but that's Internode's problem, and it's as close as I can currently get to being completely free of Tel$tra.

Internode's tech support is generally very good. I recently had an issue with low connection speeds, and the bloke from Internode tech support spent more than an hour on the phone with me (and he rang me back so they wore the mobile phone cost) going through the issue, before it was finally resolved with a four-fold increase in my connection speed.

Very happy with Internode naked ADSL.

Sam

 

[bonj]

I've been looking into naked DSL for a while. It seems that you can only get it on ADSL2... Can anyone confirm or deny this? My exchange doesn't have ADSL2 because being Ipswich, and obviously 2nd class citizens, we're the last to get anything new. Can I still get naked DSL on the older ADSL1?

 

[Chad]

I've been looking into naked DSL for a while. It seems that you can only get it on ADSL2... Can anyone confirm or deny this? My exchange doesn't have ADSL2 because being Ipswich, and obviously 2nd class citizens, we're the last to get anything new. Can I still get naked DSL on the older ADSL1?

It says on the iiNet website that Ipswich is covered, see here, at the bottom press QLD. I don't know whether that means it's the Ipswich city center or all of Ipswich though.

 

[MartinS]

I've been looking into naked DSL for a while. It seems that you can only get it on ADSL2... Can anyone confirm or deny this? My exchange doesn't have ADSL2 because being Ipswich, and obviously 2nd class citizens, we're the last to get anything new. Can I still get naked DSL on the older ADSL1?

I originally thought that was the case, but using iinet's availability search for remoter areas shows that they will resell connections though Telstra's slower DSLAMs where theirs are not available.

So: If the ISPs don't have DSLAMS in your exchange, they'll resell Telstra's ADSL 1 products. If they do have their DSLAMs in, and you have some other reason for wanting ADSL1, then you're fine running your ADSL1 equipment on a higher speed DSLAM.