Malty Mess

[Dazza_devil]

I received this reply from Dave on Monday morning,

"Gday Darren,

Sorry about the scratches on the inside of the fermenter. We tried to keep the cost of postage down by packing the bottle tree parts inside rather than as a separate package and they have done the damage.
As you are so unhappy I have cancelled order 1068 and refunded your payment to your credit card.
I wish you luck with whatever home brew shop you choose to use in the future.

Dave"


I just checked my account and he's refunded the order in full. He certainly can't be any fairer than that.

 

[EK]

Can't ask for better than that.

EK

 

[staggalee]

I received this reply from Dave on Monday morning,

"Gday Darren,

Sorry about the scratches on the inside of the fermenter. We tried to keep the cost of postage down by packing the bottle tree parts inside rather than as a separate package and they have done the damage.
As you are so unhappy I have cancelled order 1068 and refunded your payment to your credit card.
I wish you luck with whatever home brew shop you choose to use in the future.

Dave"


I just checked my account and he's refunded the order in full. He certainly can't be any fairer than that.

Good result.

But I`d be thinking about a name change if I was you, Darren.

stagga.