Mine is from KL. Worked well first 6 months then same issues as above. Won't get to temp, takes ages and ages to get even near temp (upwards of a week) and has to be defrosted every 2-3 weeks ATM. This is after a tap failed (room covered in a keg of beer) that they insinuated was my fault (pigs arse) and a temp controller that keeps failing. PITA to deal with and won't ever accept their product is *****. Currently in a situation that if I want it fixed I have to pack it up (damage is my risk), send it back (they graciously pay for this), wait for them to 'test' it and when (given past efforts) they determine there is nothing wrong I have to pay to get it back. FFS. They won't use local repairers I guess because of the risk the locals will say "mate, this is a pile of ****". I'm going to put up with it as long as possible while I organise a keezer build. DO NOT PURCHASE FROM THESE GUYS IT'S NOT WORTH IT. That includes lines etc etc. You WILL regret it. Rant over.