Ben,
I concur with your comments.
I especially like the business that works hard to get my business and i would like to add...then works harder to keep it..
I have never had any problems dealing with grumpys.
They are forthright, honest and up front with their customer relations.
I have just placed a $600.00 order with them - including my Rubbermaid Water Cooler.
I gave the details of Kookaburra gas - told them the prices i was quoted - told them that i was prepared to pay - 150.00 for a 10 gallon one.
One week later, they organised an account with Kookaburra, ordered my Rubbermaid, priced it at 150.00 and my order should have been despatched yesterday - providing Kookaburra has delivered the water cooler.
Thats what i call working hard for my business...
They now have Rubbermaids on sale for 150.00.
We all win. Price isn't everything - customers should put a value on effort and service.
I too will now get off my soap box...and have a :chug: