Hey all I was just reading about Mountain Goat Pale and some of the bad stories - it happens. I still buy the beer even though I have been stung. The guys there seem to have a wonderful attitude and when I took mine back I got it changed no worries. Grand Ridge - different story. I bought a 6 pack of yarra valley gold and was very exited to show my old man as I am desperatley trying to convert him from K&K to all grain. They were off really badly. Tasted like medicine. So I thought I would do the right thing. I packaged the beers up and wrote them a letter. I put all the serial numbers on it and all the other information. It was also strange that that bottles were filled to the brim - no air space whatsoever. It cost me $9 to send the package - I never heard a thing back. I specifically asked them to contact me - nothing. I gave them all the details and took the time to do the right thing - nothing.
They have great beers but none that I will ever pay for again. Micro beer costs twice as much - I understand that things can go wrong - but the service must come with the quality.
Thats my sook for the day. Anyone else had problems like this?
They have great beers but none that I will ever pay for again. Micro beer costs twice as much - I understand that things can go wrong - but the service must come with the quality.
Thats my sook for the day. Anyone else had problems like this?