Maybe they are the only store with a contract outstanding for return
I don't think it can be as simple as that Ross - they must all still return bottles, it's just whether the bottles are made from steel or alloy. Surely either SS are willing to exchange their steel cylinders or they are not?!
It just doesn't seem to make any sense for some stores to accept them and for others not to. It's not like they fill the cylinders in the store and don't have the right apparatus or something.
I demand logic *********! :angry:
hi, the thing to do is have the authorisation from customer service at the toll free number at soda stream.
the steel (grey) cylinder must be in good condition, and be sure to give the brass top a polish with steel wool, so that it is shiny.
cheers
alan