mtb, on 07 Apr 2017 - 3:13 PM, said:
Hey MTB we are looking at stocking the 10L, we tried to get them in last year but they weren't manufacturing them yet. They do take the same fittings. We'll keep you posted!
wide eyed and legless, on 07 Apr 2017 - 10:59 PM, said:
We use the same supplier. As advised previously and communicated directly with each customer affected, we are working to find a solution with our supplier. Overall we have had a minimal number of kegs showing this issue from the same batch and we hope to have a solution asap. We appreciate the support of AHB.
Trying to get my head around why if you are using the same supplier as Ikegger, and Ikegger is already selling the 10 litre, why would that same supplier tell you they are not manufacturing them yet?
For me that would be the second reason I would be getting on a flight to China, the first being to sort out the poor quality with the manufacturer, to be able to sell a product or service, you MUST have confidence that the product is sound. The first report of a problem keg would have dented my confidence, the second would be causing me great concern, the rusty kegs coming out of China has been reported from18 months ago so it is nothing new.
I discounted the idea it was because you are a new business just starting, and whether they are trying it on, but I would definitely be sorting it all out over in China, even think about getting an agent.