tk75
Well-Known Member
- Joined
- 30/7/07
- Messages
- 202
- Reaction score
- 0
After much discussion here about all the larger brewing corps. and the new Carlton Dry Fussion(and the less than average response from many here on the product) I decided I would send a 'suggestion' to Foster's(Well I am a shareholder now )...here it is -
(Me)Dear Foster's,
Firstly I am interested to know whom decides on what new products are to be made and released to the consumer and where as such the information is gathered on who would be drinking these products? I noticed that there is a new product - Carlton Dry Fussion - yet I fail to see whom this product is aimed at. I truly believe that if your looking to enter new markets or release new products, you would be better to steer clear of releasing more 'megaswill' and concentrating on more 'craft' products. I must emphasise I am not a real fan of the term 'craft beer' as to make a good decent beer is a craft in itself. In my opinion you should be looking at products to compete with such brands from Malt Shovel, products of which contain all natural ingredients.
I thankyou for taking the time to read my suggestion and I hope that I have given some 'food for thought'. I would be more than happy to discuss my suggestion further if you should find my opinon valid.
Cheers!
Regards,
Troy Egan.
ResponseFoster's) Hi Troy
Thank you for taking the time to contact us at Foster's. We appreciate your feedback and respect your opinion.
We can not discuss with you in detail how our marketing research and business decisions are made, however we can provide you with a brief overlay of introducing new products.
With any product release Fosters conducts market research from our consumers (sometimes targeted consumers) before any decisions and adjustments are made.
The research may include taste preferences, preferred look of the brand etc.
Foster's ensures the information is recorded and also reviewed by our master brewers.
Foster's are aware that many people may react differently to adjustments and new products and all feedback is being constantly forwarded to our brand managers for their perusal and consideration, as we are passing yours onto the correct department.
Once again, thank you for contacting Consumer Relations regarding your query. If you have any further queries or concerns, do not hesitate to contact us on the Foster's Consumer Relations number 1800 007 282, by fax on 03 9633 2232 or via www.fostersgroup.com.
It is always a pleasure to be able to assist our customers with queries.
Kind regards,
xxx
Whether or not anything is actually done, if enough people express their distaste something may eventually be done...so if you have complaints or suggestions about companies and products sometimes it can pay to forward them on.
(Me)Dear Foster's,
Firstly I am interested to know whom decides on what new products are to be made and released to the consumer and where as such the information is gathered on who would be drinking these products? I noticed that there is a new product - Carlton Dry Fussion - yet I fail to see whom this product is aimed at. I truly believe that if your looking to enter new markets or release new products, you would be better to steer clear of releasing more 'megaswill' and concentrating on more 'craft' products. I must emphasise I am not a real fan of the term 'craft beer' as to make a good decent beer is a craft in itself. In my opinion you should be looking at products to compete with such brands from Malt Shovel, products of which contain all natural ingredients.
I thankyou for taking the time to read my suggestion and I hope that I have given some 'food for thought'. I would be more than happy to discuss my suggestion further if you should find my opinon valid.
Cheers!
Regards,
Troy Egan.
ResponseFoster's) Hi Troy
Thank you for taking the time to contact us at Foster's. We appreciate your feedback and respect your opinion.
We can not discuss with you in detail how our marketing research and business decisions are made, however we can provide you with a brief overlay of introducing new products.
With any product release Fosters conducts market research from our consumers (sometimes targeted consumers) before any decisions and adjustments are made.
The research may include taste preferences, preferred look of the brand etc.
Foster's ensures the information is recorded and also reviewed by our master brewers.
Foster's are aware that many people may react differently to adjustments and new products and all feedback is being constantly forwarded to our brand managers for their perusal and consideration, as we are passing yours onto the correct department.
Once again, thank you for contacting Consumer Relations regarding your query. If you have any further queries or concerns, do not hesitate to contact us on the Foster's Consumer Relations number 1800 007 282, by fax on 03 9633 2232 or via www.fostersgroup.com.
It is always a pleasure to be able to assist our customers with queries.
Kind regards,
xxx
Whether or not anything is actually done, if enough people express their distaste something may eventually be done...so if you have complaints or suggestions about companies and products sometimes it can pay to forward them on.