Snow
Beer me up, Scotty!
- Joined
- 20/12/02
- Messages
- 2,349
- Reaction score
- 154
David,
I have to say it is fantastic that you have posted to this topic and are keen to address our concerns. Just the fact that you are on this website means you are keen to learn more about the industry and your customers -and that is a good thing! This site is one of the best Australian resources for brewers and as far as I can tell, most of, if not all the successful brewshop owners frequent this site, and for good reason - it puts them in touch with where their customers are heading.
It is unfortunate that you have first heard of our woes with the Chapel Hill shop, via this forum. I was actually planning to call you to discuss some of these issues, but this topic came up and I couldn't let it pass without a heart-felt reply! In all fairness, I reckon Tony needs to be given a fair go and I personally am willing to persevere for the time being, if he is willing to learn.
Cheers - Snow.
I have to say it is fantastic that you have posted to this topic and are keen to address our concerns. Just the fact that you are on this website means you are keen to learn more about the industry and your customers -and that is a good thing! This site is one of the best Australian resources for brewers and as far as I can tell, most of, if not all the successful brewshop owners frequent this site, and for good reason - it puts them in touch with where their customers are heading.
It is unfortunate that you have first heard of our woes with the Chapel Hill shop, via this forum. I was actually planning to call you to discuss some of these issues, but this topic came up and I couldn't let it pass without a heart-felt reply! In all fairness, I reckon Tony needs to be given a fair go and I personally am willing to persevere for the time being, if he is willing to learn.
Cheers - Snow.