Hey Andrew, since you are in Adelaide, ring Internode and see if they can sort you out with a real connection.
"Even worse when you get an IT guy who decides to install his own patch panels,"
What i love is when you see a nice 110 frame with all the proper cable trays and verticals installed, yet the IT guys decide that patch cables should be connected diagonally across the frame as they didn't have any long enough to run properly.
