Snoozer & most likely KS,
It's not the weight of the grain collapsing the tube, it's the suction created by the transfer hose causing the hot tube inside the mash tun to collapse. This is why it's fine with just the tap open (worts being pushed out, not sucked) & fine once the mash has cooled a little (tube in mash is becoming a little more rigid).
If this is not the problem, it's as MHB pointed out earlier, the bottom sucking on to the false bottom, because of pretty much the same senario as I just explained.
Good luck guys, shouldn't be hard to fix.
Cheers Ross
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