Ross
CraftBrewer
- Joined
- 14/1/05
- Messages
- 9,262
- Reaction score
- 373
For those that are interested, I have discussed these elements at length with Kee from Keg King. I have no vested interest other than as a reseller who wants assurance that the product is safe & reliable. We stock other similarly priced elements, so have no issue with dropping this line if the problems are not resolved.
According to Kee, in the the previous model the heating element inside the S/S sheath came too close to the cable connectors causing in many units the cabling to get too hot & fail. The new units have a longer sheath so the element is far enough away from the cable to prevent the excess heating. Kee informs me that the new units have undergone long & extensive trials, with no failures, & they are now confident of their future reliability & have manufactured in quantity. Considering all these units come with a 3 year warranty, Keg King is open too considerable future losses if the problems have not been rectified, so at this stage I'm taking them at their word & have restocked.
Only time will tell if the problems have been truly rectified, but with the assurances I've had from Kee I'm hopeful.
Ross
According to Kee, in the the previous model the heating element inside the S/S sheath came too close to the cable connectors causing in many units the cabling to get too hot & fail. The new units have a longer sheath so the element is far enough away from the cable to prevent the excess heating. Kee informs me that the new units have undergone long & extensive trials, with no failures, & they are now confident of their future reliability & have manufactured in quantity. Considering all these units come with a 3 year warranty, Keg King is open too considerable future losses if the problems have not been rectified, so at this stage I'm taking them at their word & have restocked.
Only time will tell if the problems have been truly rectified, but with the assurances I've had from Kee I'm hopeful.
Ross