- Reaction score
Sorry for the shipping and glad that you got new oneMate, you've got that right. A few weeks ago I bought one of the bbq thermometers. When it got delivered, the bag was ripped open. I didn't worry about it much. A couple of weeks later I finally put a battery in it and it's buggered. Closer look and it's smashed. Got in touch with inkbird and sent them a pic to see if I could return for warranty. No questions asked, they sent me a tracking number for a replacement (which works perfectly). Inkbird have our backs when it comes to standing behind their products. I already own two of their products (ITC-308 and bbq thermometer) and will happily buy more.
If you have any problem about the product,please feel free to contact us