Hi Guys,
Just got an email from Shipitto.com saying that customs where holding my hops and wont release unless I provide more information.
Shipito is a freight forwarder which I have used in the past to import hops from northernbrewer.com
There were two emails the first being
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Hello,
TNT has contacted us because they are requiring additional information.
The email states, "Con No : xxxxx/ REF: xxxxx-O - We need the
manufactures declaration. The shipment is under quarantine and will
require a formal customs clearance entry in Australia. " Please
provide us with a certificate of origin. Thank you.
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The second
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TNT has send a second emial with some clarification as to what is
needed.
"If your shipper or receiver do have an inquiry as to what is needed on
the manufactures declaration, I do have those details below:
This declaration must detail the following information.
MUST BE ON A COMPANY LETTERHEAD
MUST BE IN ENGLISH
MUST STATE CONSIGNMENT NUMBER
FULL CONTENT/COMMODITY
BIO/ANIMAL/PLANT/SYNTHETIC
COUNTRY OF ORIGIN
END USE OF PRODUCT
MUST BE SIGNED AND DATED
Please ensure the consignor provides this information in detail, the
more
information provided on the declaration, the easier for Quarantine to
clear. "
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We did order a lot of hops
About 3.5kg all up and they are all pellet hops.
Has anyone had this happen?
They seem to indicate they want northern brewer to send it which I doubt they will.
Do you guys think that we could send it through to customs?
Pain in the ass as I would hate for our $250+ of hops to get denied