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Hello Heliox. The Brewbuilt X3 tanks have not been released yet. These are likely to be released some time late next year. For Europe you guys have a PED (pressure equipment directive) approval process which is why it's been a bit slower in Europe. The X2 tanks will be available very soon in...

In the experiments we did not compare hop retention. With that said my guess is that for hop retention it will not be substantially changed if you do or do not use the HED.

Yes sorry about that. Yes this one is called the HED (Head Exchanger Dish). If you are only doing single infusion mashes then you can probably get away without this product. With that said if you are doing step mash then I think it's worth having this device.

I really do not think the plate heat exchanges are necessary. The immersion chiller is ok but it requires you to either re-circulate the wort with the with the pump while you are cooling or alternatively be constantly stirring with the mash paddle while you are Chilling. If you want an upgrade...

We have got some requests for this and I also think it's a good idea. If we had a small plastic chime for the bottom of the keg it would make it last a lot longer. We are probably going to make something like this very soon as these 4L and 8L kegs have been quite popular.

Yes it does help insert the tube all the way. One issue that I think some customers have is making sure that the tube is inserted all the way to end bump stop. if the tube only goes partially into the hole it will not be anywhere near as reliable a seal. If you find the line is very hard to...

Yes the caustic soda is fine as long as it's not too hot.

Many of these bottles have silicone seals which have very poor oxygen transmission rate. Would you guys prefer us to make new swing top bottles from the same Low2 rubber that we use in these low2 keg seals...

Yes they would be absolutely fine in that instance. I have already tried the Bourbon and this works well especially in dark beers.

Which model of BrewZilla do you have. We made the BrewZilla Boil Extender backward and forward compatible so it can be used with all the BrewZilla models. With that said the volume of the base BrewZilla has changed slightly especially when we went from the 3.1.1 and the Gen4. As a result of...

Yes I am sorry about this. The 4L ones have been delayed but these are in a separate container to the 8L kegs are actually on the water so the date is fairly solid on these ones.

We have not had a lot of interest for this yet other than the last comment on the forum. At the end of the day if we get enough interest we will make the product but we are not quite at this stage yet.

I think with the design process we are now complete. We are currently testing the first samples and seeing how they perform. We are fairly happy with the outcome so far so at my best guess I would say they should in stock by mid next year.

This is something that we are going to fix up very soon. If you can hold with us a couple more weeks the data series will be displayed very soon. We have been playing around with how to actually show the data series. Sometimes the first 1-2 days in the data looks a bit wired as the pill sends...

We are in the process of finishing off a new method of profiles that uses this so we have been holdings off on releasing a video on this until all the surrounding features are completed. With that said I can give you a bit of an update on this so you know what is in the pipeline. The reason...

Thanks for bringing this up. I will follow this up now.

That could be done. It would require another heat sink in the unit, separate temp controller and it would probably also take up a bit more space. In summary it would be about 15% bigger and be about 20% more expensive. Do you think you would prefer a unit that could do this based on the...

The silicone tube should be able to hold more than 1.5 bar before it comes off the barb even without a clamp. Is it possible for you to email our customer service team with your order number as I think it's possible that you have recieved a unit that has the incorrect silicone tubing. It...

I like the use of the magnets. That is a good idea. I might end up doing that for my own fridge door.

Thanks for your support! We have not really done any promotion for this product and it's already selling quite well so we appreciate it. I would just ignor that error. The new firmware and your current PCB board also has the ability to display the temperature of the beer inside the...