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Unable To Access Site

Aussie Home Brewer

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mlilley

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Hi, I've been a a lurking member of AHB for a while. Whilst I dont post much (er, actually no posts at all, yet), I regularly check out the recipeDB and find it very useful :icon_cheers:

Over the last week I've been unable to access the site, however, and am looking for some assistance please.

DNS is resolving fine, but I can't get a response from ping, and I get a "The connection has timed out" error in the browser (to any page of the site). Other websites hosted on the AHB IP work just fine. I'm having to post this by proxying through a computer located in the US.

My ISP is TPG, I'm located in Melbourne VIC, and I can provide other info (like my IP, traceroute, etc) if needed.

I've tried repeatedly over the week to access the site, incase of some transient issue, but have got the same result every time. I've tried multiple browsers, and multiple computers, including my phone. When any of them are connecting through my home IP address, the server wont talk back. Is it possible I've somehow mistakenly been blocked or the like, or is there a known issue between AHB and TPG? Can an admin chip in and help me out?

thanks.
 

mlilley

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Some technical info if it helps...

DNS (working fine):

Code:
[00:13][~]> nslookup aussiehomebrewer.com

  Server:		 192.168.0.1

  Address:		192.168.0.1#53

  

  Non-authoritative answer:

  Name:   aussiehomebrewer.com

  Address: 122.201.74.12
PING (problem -- no reply):

Code:
[00:36][~]> ping 122.201.74.12

  PING 122.201.74.12 (122.201.74.12) 56(84) bytes of data.

  ^C

  --- 122.201.74.12 ping statistics ---

  22 packets transmitted, 0 received, 100% packet loss, time 21005ms

TRACEROUTE (doesn't get to 122.201.74.12):

Code:
[00:35][~]> traceroute aussiehomebrewer.com

  traceroute to aussiehomebrewer.com (122.201.74.12), 30 hops max, 60 byte packets

   1  nme-sot-dry-bras1-lo-20.tpgi.com.au (10.20.20.187)  15.991 ms  17.093 ms  18.711 ms

   2  nme-sot-dry-csw2-te-4-3.tpgi.com.au (203.12.162.253)  20.117 ms  20.499 ms  22.143 ms

   3  nme-sot-dry-crt2-ge-0-1-0.tpgi.com.au (202.7.173.53)  23.800 ms  23.965 ms  24.865 ms

   4  syd-sot-ken2-crt1-ge-0-0-0.tpgi.com.au (203.29.135.225)  38.133 ms  39.486 ms  39.894 ms

   5  syd-sot-ken2-crt1-ge-0-0-0.tpgi.com.au (203.29.135.225)  41.522 ms  42.927 ms  43.832 ms

   6  p9512.syd.equinix.com (202.167.228.9)  45.236 ms  27.654 ms  27.568 ms

   7  border1.harbour.syd.netlogistics.com.au (122.201.64.225)  28.930 ms  30.766 ms  31.452 ms

   8  122.201.74.11 (122.201.74.11)  31.845 ms  33.997 ms  34.899 ms

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kelbygreen

Crazy Clown
Joined
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what browser are you using???

have you tried to clear the cache of the browser?? It may of just saved the site when it was not working properly and is trying to load it by default.
 

bum

Not entitled to an opinion
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Wouldn't effect ping, kelby.

I can't help, Borg, but I am also on TPG in Melbourne and am having no such issues.
 

Bribie G

Adjunct Professor
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How did you access the site to post? Quite often during the day AHB goes offline, sometimes up to 10 minutes - happened yesterday. Maybe you have just been hitting it while it was having its nap.
 

mlilley

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I'm using FireFox, but have tried IE, and lynx. Yep, caches cleared. Accessing site by proxying through an ssh tunnel to my webserver located in the US (so I come to the site via a different IP).

It looks very much like the site is specifically not responding to my home IP only.
 

mlilley

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Thanks to Dane and Darren, the problem is resolved. I had somehow wound up on the site firewall.

Thanks for the help guys!
 

chalky

Well-Known Member
Joined
20/11/08
Messages
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Location
Inner East Melbourne
I had the same issue for the past 1-2 weeks. I could resolve DNS, but not ping or traceroute. No device in the house could access aussiehomebrewer.com.
Every other website worked properly.

Magically AHB started working again today even though nobody changed anything at my end.

There's a ghost in the machine.

Some technical info if it helps...

DNS (working fine):

Code:
[00:13][~]> nslookup aussiehomebrewer.com

  Server:		 192.168.0.1

  Address:		192.168.0.1#53

  

  Non-authoritative answer:

  Name:   aussiehomebrewer.com

  Address: 122.201.74.12
PING (problem -- no reply):

Code:
[00:36][~]> ping 122.201.74.12

  PING 122.201.74.12 (122.201.74.12) 56(84) bytes of data.

  ^C

  --- 122.201.74.12 ping statistics ---

  22 packets transmitted, 0 received, 100% packet loss, time 21005ms

TRACEROUTE (doesn't get to 122.201.74.12):

Code:
[00:35][~]> traceroute aussiehomebrewer.com

  traceroute to aussiehomebrewer.com (122.201.74.12), 30 hops max, 60 byte packets

   1  nme-sot-dry-bras1-lo-20.tpgi.com.au (10.20.20.187)  15.991 ms  17.093 ms  18.711 ms

   2  nme-sot-dry-csw2-te-4-3.tpgi.com.au (203.12.162.253)  20.117 ms  20.499 ms  22.143 ms

   3  nme-sot-dry-crt2-ge-0-1-0.tpgi.com.au (202.7.173.53)  23.800 ms  23.965 ms  24.865 ms

   4  syd-sot-ken2-crt1-ge-0-0-0.tpgi.com.au (203.29.135.225)  38.133 ms  39.486 ms  39.894 ms

   5  syd-sot-ken2-crt1-ge-0-0-0.tpgi.com.au (203.29.135.225)  41.522 ms  42.927 ms  43.832 ms

   6  p9512.syd.equinix.com (202.167.228.9)  45.236 ms  27.654 ms  27.568 ms

   7  border1.harbour.syd.netlogistics.com.au (122.201.64.225)  28.930 ms  30.766 ms  31.452 ms

   8  122.201.74.11 (122.201.74.11)  31.845 ms  33.997 ms  34.899 ms

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