grantb, on 20 Oct 2013 - 5:56 PM, said:
So I was heading to the airport from a pub in Sydney. When we get there, the taxi guy bumps on some extras, but doesn't update the meter to reflect those extras.
Extras could be booking fee, tolls or the new weekend late night surchage of $2.50. Many drivers add extras in their head. As long as they explain them I see no problem.
He then goes on to say that because I'm paying eftpos, there's an additional 10% surcharge. In a bill that's already $50, I consider that a bit steep. I also believe eftpos is considered cash, so I'm highly skeptical now.
The charge is 11% (10%+GST) and totally unreasonable. We are the piggy in the middle copping the abuse and getting nothing out of it.
He also doesn't look like his photo, so when I whip out my camera to take snap, he snatches the ID away and refuses to let me photograph it.
He has done nothing wrong until this point. You are fully entitled to record the driver and car details.
Argument ensues, I tell him he's full of ****, tell the missus to get out and we walk without paying him a cent. Now, I don't know about you guys, but I've heard the "dumb Aussie" line one too many times.
Here is where you go wrong. You should have paid the fare recorded his details (you may not have been able to get his driver ID but the taxi plate number and time of the fare is ok) and rang the taxi complaint number (which is in the cab on the fare chart sticker).
So, did I do the right thing, or was I an ass for robbing the guy of a half hour wages?
No you didn't do the right thing, you were an ass, $50 is closer to 2 hours wages after paying our overheads.
If you were in my cab I would have explained the charges. If you didn't believe me I would have my radio operator to explain them to you.
If you didn't believe them I would explain the complaint system and given you my details. If you still didn't want to pay you would have a free ride to the police station.
We are trying to make a living. Dealing with people like you is a nightmare. Get the bus leave taxis for the grown ups
********!