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#1 Yob

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Posted 17 February 2017 - 07:25 PM

Keeps telling me Ive not entered a name...

 

any known issues?



#2 LAGERFRENZY

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Posted 17 February 2017 - 07:30 PM

Been doing it to me all day - IPad, Android phone same deal as you. On my mac the Sign In link does not work at all. Just remembered I had the Mobile App on Ipad and have PM'd Bradsbrew to report the fault.

#3 Benn

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Posted 17 February 2017 - 07:31 PM

No dramas here, iPhone 6

#4 grott

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Posted 17 February 2017 - 07:32 PM

Same result Yob

#5 earle

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Posted 17 February 2017 - 07:43 PM

Are you using the app or mobile web version?

#6 grott

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Posted 17 February 2017 - 07:53 PM

I used the web version

#7 earle

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Posted 17 February 2017 - 08:00 PM

Web version working fine for me.

#8 Bribie G

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Posted 17 February 2017 - 10:17 PM

Tidal Pete has contacted me to say he can't log in at all using his roboform manager that has been working for years.
Can't log in manually either as the login button doesn't respond.

#9 Admin

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Posted 18 February 2017 - 02:32 AM

I have just tested android and iPad app, and can log in fine on each of those.  Then I tried Chrome on android and iPad.   It is not acknowledging a name in the log in name area on each of those.   I'll see what I can get done about this.  

 

Those on the app, if the webpage gets repaired, it may help you.  Also, uninstalling and reinstalling the apps, will often times fix issues such as this.  Please give that a try if your app is not working, then please report here and let me know if that corrects the issue for you.



#10 GABBA110360

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Posted 18 February 2017 - 05:27 AM

I just logged in with app on phone but cant get in on computer no drop down box it treats me like i dont have account ken

#11 Bribie G

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Posted 18 February 2017 - 06:57 AM

Email I got from Tidal Pete:

 

Won’t work via my RoboForm Password Manager which has never failed me for years.

Won’t work manually because the Login button won’t respond

Have tried other manual ways without success.

I get the same message the others are getting on the link below.

Can you post a reply on my behalf

 

And

 

 

It’s been a PITA trying to login.

Much appreciated mate but perhaps give details such as Windows 10 Desktop, Google Chrome.

No idea if this will make any difference at all but the original whinging came from those with Fancy-Nancy mobile phones.  Haha! J

 

So it's obviously not just iPhone or Android apps. I stay permanently logged in, so hopefully I won't be kicked off either.



#12 Bribie G

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Posted 18 February 2017 - 07:45 AM

Ok I'm on Windows 10 firefox, I'll log off now, 8.45 am NSW time,  and if I'm not back in the next post then I'm gone too.



#13 Benn

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Posted 18 February 2017 - 07:49 AM

Miss you already Bribes 😥

#14 warra48

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Posted 18 February 2017 - 08:14 AM

Admin is investigating.





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